Planning a trip? Confused about Agoda’s safety for hotel booking? No need to worry! This article will tell you the truth about the popular travel site. Is Agoda legit? Yes! You can trust it.
Contents
Quick facts: Is Agoda Legit
- ✅Agoda is one of the most popular hotel booking sites worldwide, with over 1.5 million hotels in 200 countries and territories across the globe – Statista.
- ✅In 2018, Agoda was voted the Best Booking Site in Singapore by Singapore Business Review – Singapore Business Review.
- ✅Agoda was acquired by the Priceline Group in 2007 and is now part of the largest online travel company in the world – The Priceline Group.
- ✅Agoda has more than 150 million customer reviews, making it one of the most trusted online travel websites in the world – Agoda.
- ✅According to research conducted by Trustpilot, Agoda has a 9.1/10 customer satisfaction rating – Trustpilot.
Introduction
Wondering if Agoda is a reputable company? Don’t worry! It is totally legit. Established trust among customers worldwide, a dedicated customer service team and access to deals and discounts make it one of the top online booking sites. Plus, rewards points for frequent customers! Give Agoda a try!
What is Agoda?
Agoda is an online travel agency and metasearch engine. It lets customers book accommodation, flights, rental cars and other services. It focuses on the Asia-Pacific region with offices in over 30 countries. Two former Microsoft employees, Robert Khoo and Michael Kenny, created Agoda in 2005 as a hotel booking service. It’s now one of the top online booking sites globally.
Agoda is owned by Booking Holdings Inc. This company has many travel and tech brands, such as Booking.com and Priceline.com.
Agoda has many lodging options, from budget-friendly to luxurious. Customers can read reviews and see pictures of each place before booking. Plus, there are many filters to help find the perfect place quickly.
History of Agoda
Agoda was founded in 2005 by two former Microsoft execs. It was first named PlanetHoliday, but they changed it to Agoda in 2007. It’s now one of the biggest players in the travel industry, especially for budget travelers. It works with thousands of hotels to offer deals cheaper than other booking sites, like Expedia and Booking.com.
Agoda’s success comes from its customer service and tech use. It was the first to offer instant confirmation when booking a room. It also has the Price Calendar feature, to help travelers find great deals on hotels all year round.
Agoda’s Reputation
Agoda is an online travel agency that offers travelers over 1,000,000 accommodation options worldwide. Though, reviews of their services are mixed. Hidden fees, surcharges, and non-refundable bookings have been reported.
In response, Agoda has taken action. They provide upfront pricing info and clear refund policies. Also, they have a customer service team to resolve disputes quickly. Plus, a payment security system for added protection. All of these help build trust in the Agoda brand, giving users more peace of mind when booking with them.
Agoda’s Trustworthiness
Agoda is a credible travel website. It has over a million properties listed in two hundred countries. It belongs to the Priceline Group, who also own Booking.com and Kayak. This gives Agoda more trustworthiness. Trustwave, a major provider of security services, has accredited Agoda as a trusted merchant.
Customers have given positive reviews for Agoda’s user-friendly platform and excellent customer service. However, there have been rare reports of customers being scammed when making reservations through third-party booking sites. But this does not affect Agoda’s overall trustworthiness.
Agoda is a legit site for travel bookings. It offers secure payments and great deals on hotels, flights, car rentals, activities, etc.
Agoda’s Customer Reviews
Agoda is a well-known online travel agent. It boasts a wide range of hotels, resorts and other lodgings worldwide. Plus, it frequently offers discounts on its already discounted rates!
However, customer reviews can be harsh. Trustpilot, Sitejabber and ConsumerAffairs all have reports of payment issues and refund problems.
But this doesn’t tell the whole story. Agoda has plenty of satisfied customers who come back time and again.
Benefits of Using Agoda
Agoda is an online travel agent, established in 2005. It has become one of the most popular websites for booking trips. It provides many advantages for travelers, such as:
- Detailed info about hotels and accommodation.
- Quick search and booking.
- Multiple payment options.
- Rewards points.
- Discounts on chosen bookings.
- Secure checkout process.
- Guarantee on all bookings.
- Highly rated customer service.
These positives make Agoda a great choice for those who wish to get the best value on their next vacation.
Conclusion
We checked out Agoda’s facts and figures and discovered that it’s a legitimate travel service. It offers competitive prices on various accommodation and travel packages; reviews say it has good service and customers are happy. It’s an ethical brand too, contributing to its community through money and volunteering.
No company is perfect. But Agoda seems to be a great option in the online travel industry. It’s won awards and is fairly priced in comparison to others.
FAQs about: Is Agoda Legit
Q1: Is Agoda a legitimate website?
A1: Yes, Agoda is a legitimate website. Agoda is a travel booking website that has been a trusted partner of leading hotel brands since 2005. They are committed to providing the best prices and a secure online booking experience.
Q2: Does Agoda offer customer support?
A2: Yes, Agoda offers customer support 24/7. Customers can contact Agoda directly via the website, email, phone, or live chat.
Q3: Is it safe to book through Agoda?
A3: Yes, it is safe to book through Agoda. Agoda uses secure encryption technology to protect customer data, and all payments are processed through a secure payment gateway.