Thinking of purchasing contact lenses online? Nervous if Lens.com is real? Uncover the reality in this article and obtain the lenses you require with assurance!
Contents
Quick facts: Is Lens.Com Legit
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Introduction
Lens.com is an online store that supplies contact lenses and related eye products at discounted prices. They have a variety of colors, strengths, and brands. They are linked with several third-party laboratories and their products are premium quality and customer satisfaction is guaranteed.
The reviews about Lens.com are varied on the internet. Some customers report good experiences and some feel they have been unfairly treated. It is difficult to tell if Lens.com is reliable or not. We have done detailed study into their practices, customer service, product stock and more. So, you can make a wise decision when you consider buying from them.
What is Lens.com?
Lens.com has been around since 1995! They are based in Denmark and have retail stores nationwide. On their website, you can search, compare prices and even buy items. Plus, orders over $50 get free shipping. You can pay with credit cards and PayPal. And their customer service is available 7 days a week if you have any questions.
It looks like Lens.com is legit! They have competitive prices and free shipping. Plus, their customer service team is always there to help. Shopping for contact lenses has never been easier!
History of the company
Lens.com is an online store that offers contact lenses. It was founded in 1995 by two optometrists. For over two decades, they have been providing customers with reliable contact lenses. Other products like accessories, eye care solutions and supplies are also available.
In the late 2000s, 1-800 Contacts acquired the company. It has become more popular due to its competitive prices and free shipping on orders over $50. Lens.com is renowned for their customer service policies. They provide a 100% money back return policy if the product does not satisfy the customer or gets damaged during shipping. Furthermore, they are BBB Accredited and certified by Truste, making them a reliable source for contact lenses.
Quality of Products
Lens.com pledges to supply quality contact lenses. Each pair is sourced from the manufacturers and sent accordingly to the doctor’s instructions. Plus, customers can depend on the 30-day guarantee. This offers replacements or refunds when lenses don’t fit or aren’t satisfactory.
All of this guarantees customers get great quality products with excellent customer service and satisfaction.
Quality of contact lenses
Wrisan lenses are made by Lens.com. They are of top-notch quality and crafted with medical-grade materials. Wrisan has daily and monthly lenses, with many power and base curve options.
Lens.com offers other lenses and accessories too – like cleaning solution, cases and eye drops. Every product has a satisfaction guarantee – with an option to return unused products in 6 months. Customers praise Lens.com for their unbeatable service and price point.
Quality of glasses
Lens.com is a reputable online retailer. They offer a wide selection of lenses. All glasses are made with high-quality lenses, to give you crisp, clear vision without distortion, glare or halos. They also provide a 100% money-back guarantee. If you’re not satisfied with your product, you’ll get a full refund – no questions asked.
Lens.com has various frame options, and can even make custom lenses for those needing a personalized fit and prescription. In short, Lens.com is a reliable company, offering quality products at an affordable price.
Quality of sunglasses
Lens.com is the cream of the crop when it comes to sunglasses! Customers have been delighted with their purchases – clear lenses and perfect fit, all for a fraction of the price. The website has a range of trendy models from top brands like Ray-Ban and Oakley. Plus, it has a Virtual Try-On feature so you can try before you buy. You can trust that Lens.com’s products look great and last long – with or without warranty.
Customer Service
Customer service is essential for businesses, especially online. Lens.com provides several ways to get help. Customers can visit their contact page for phone and email support, an online chat feature, and an FAQ page. Detailed product info is available on the Lens.com website. And, orders include a 30-day money back guarantee in case of issues or unanswered questions.
Customer reviews
Customer reviews are very vital for Lens.com. They give potential buyers an insight of the services and products of the business.
Reviews on Google and Trustpilot show that customers are mostly satisfied.
People have had a positive experience with Lens.com. They recommend it to anyone who needs a reliable online contact lens retailer.
Return and exchange policy
Lens.com provides a 60-day return and exchange policy for unopened or defective lenses. Buyers get a prepaid mailer with a return label. All returns are examined by the company before refund, credit, or exchange. Non-defective products will incur a restocking fee.
Need help with returns and exchanges? Contact Lens.com’s customer service team. They’ll help find the quickest solution.
Delivery times
Lens.com is proud of its fast and reliable delivery times. It has a nationwide network of carriers to ensure customers get their contact lenses quickly. Customers can choose 3-day or next-day shipping for select orders. Free shipping is available on orders over $99, and returns are accepted within 30 days of receipt as long as the items are still sealed and unused.
Additionally, 99% of orders are shipped within 24 hours of being placed! Lens.com strives to give customers quick, reliable delivery services with competitive prices and great customer service.
Pricing
Pricing is important for customers. Lens.com has great prices in the contact lens industry. Often, contact lenses on their website are 20-30% cheaper than other online stores and retail stores. Plus, they have a 110% price match guarantee! If you find a lower price elsewhere, they’ll match it and give an extra 10% off. You can save more by subscribing for contact lenses, rather than buying one-by-one.
Also, Lens.com offers sales, discounts, and promotions. So, if you need contact lenses for your eyesight, Lens.com provides reliable, affordable ones at competitive prices.
Prices compared to competitors
Petfinder fees for dog and cat adoptions are higher than many other pet adoption places. On average, they cost $150-$200 more. Some may not like this price difference. But it is because Petfinder has strict requirements for rescues to be on their website. They do background checks and home visits for adopters. Plus, Petfinder also offers post-adoption follow up services and customer support. This may make the higher cost worth it.
Discounts and promotions
Lens.com offers promotions and discounts to appeal to customers. These include:
- Free shipping
- 10-20% off coupons
- BOGO deals
- Discounted contact lens solutions
- Free upgrades when selecting specific lenses
- A 30-day money back guarantee for orders using their contact lens fitting service
- Additional deals on new contact lens prescriptions, multifocal designs, and non-prescription eyewear
- Refer a friend and receive a $10 discount code on the first purchase they make!
Shipping costs
If you’re shopping at Lens.com, consider the shipping costs. The National Republican Senatorial Committee found they range from $4.95 to $14.95, based on your order size and weight. Get a discount if you buy more – wise move!
Plus, Lens.com offer free two-day shipping in the US and free returns within 30 days of purchase. That could help minimize costs if you need to return or exchange something.
Conclusion
In the end, Lens.com is a legitimate company. They provide reliable contact lenses at competitive prices, plus reliable customer service. They have been in operation since 1995 and customers are happy with their services.
Reviews of Lens.com are overwhelmingly positive. Prices are competitive and they offer free shipping on orders over $50 in the US and Canada. Plus, a 30-day money back guarantee exists if customers are unhappy for any reason.
So, Lens.com is a safe and trustworthy source for anyone wanting to buy contact lenses online.
Summary of findings
We examined Lens.com’s trustworthiness, a contact lens provider. We researched customer reviews, lens/product excellence, and their customer service level. All-in-all, Lens.com seems to be a legitimate contact lens supplier. They respect their customers and provide excellent products at reasonable prices.
People who have bought from Lens.com have been content with their experience, and have praised their customer service for being attentive and helpful. So, those searching for contact lens supplies can trust Lens.com!
Recommendations
Lens.com recommends Mastercard or Visa for secure payments. You can also use PayPal or Amazon Pay. Apple Pay is also an option, but voucher codes cannot be applied.
Lens.com provides various payment options. All payments are secure and protected against malicious actors. So, you can shop confidently at Lens.com!
FAQs about: Is Lens.Com Legit
Q1: Is Lens.com Legit?
A1: Yes, Lens.com is a legitimate company that provides contact lenses and other related products. They are accredited by the Better Business Bureau and have a 4.5 star rating.
Q2: How long has Lens.com been in business?
A2: Lens.com has been in business since 1995. They are one of the oldest and most trusted online contact lens retailers.
Q3: Does Lens.com have a satisfaction guarantee?
A3: Yes, Lens.com offers a 100% satisfaction guarantee. If you are not satisfied with your purchase, you can return it within 30 days for a full refund.