Thinking about buying from Monoprice? Not sure if it’s legit? We’ve got the scoop. Here’s our review of the pros and cons of Monoprice to help you make the best decision.
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Quick facts: Is Monoprice Legit
- ✅ Monoprice is rated 4.7 out of 5 stars on TrustPilot, with over 25,000 customer reviews. (Trustpilot)
- ✅ Monoprice has been ranked in the top 5 in technology retail by the National Retail Federation. (National Retail Federation)
- ✅ Monoprice is one of the most trusted names in tech and home entertainment, according to Google Consumer Surveys. (Google Consumer Surveys)
- ✅ Monoprice has been featured on Forbes, CNET, PCMag, and other popular tech and consumer sites. (Forbes, CNET, PCMag)
- ✅ Monoprice is one of the fastest-growing consumer electronics retailers in the US with double-digit growth year-over-year. (Statista)
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Introduction
Monoprice is an online retailer that provides a variety of consumer electronics and computer accessories. Established in 2002, it has since become one of the leading online sellers for items such as headphones, cables, adapters, etc.
Folks wonder if Monoprice is dependable. To answer that, this review will discuss its history, customer service/return policy, and any issues or scams that shopping at Monoprice may bring. Thus, we can decide whether Monoprice is legit.
Company Overview
Monoprice is one of the top consumer electronics brands. Established in 2002, it has become a popular choice for affordable accessories and electronics. It has grown to become a large online retailer, offering over 6 000 products. These range from cables to audio/video equipment and networking hardware.
The company upholds a mission to provide customers with quality products, without sacrificing accessibility or affordability. They attach discounts to select items on their site and provide exemplary customer service. This includes no-hassle returns and knowledgeable customer care agents. Monoprice may not be as well known as some of its competitors but they have quickly become a leader in affordability and quality.
History
Appen is an Aussie firm, established in 1996. It specializes in artificial intelligence and machine learning. It offers data for machine learning algos and develops custom software. Its services are vast, such as data annotation, collection, search engine evaluation, natural language processing systems, social media analysis, multimedia evaluation, and linguistic consulting. Clients are global, including many Fortune 500 companies.
Appen has offices in Australia, USA, UK, Japan, and China, and employs over 1000 people. Doing the right thing for customers is a core value. Thus, Appen is a reliable partner to many industry leaders.
Product Range
Monoprice is an amazing retail company for high-quality cables and audio-visual accessories. They have 3D printers, desktop stands, storage products, and wall mounts. With a selection of over 10,000 items, Monoprice has something for everyone. They have over 880 cable options! Monoprice has products for all budgets. Need a high-end gaming monitor or a budget laptop cable adapter? Monoprice has it at an unbeatable price!
Pros and Cons
The “Pros and Cons” section of a review is designed to show the highs and lows of a certain product or service. This time, we’ll be checking whether Monoprice is a great source for tech products.
The Pros of Monoprice are many. Customers are delighted with the low prices on multiple items. Plus, the customer service team is great for returns and other issues. Monoprice is also popular for having a huge selection of items and shipping them fast.
On the other hand, there are some Cons to buying from Monoprice. Some customers have had bad experiences with product quality and customer service tactics. Slow delivery times can be a problem too, making it hard to meet project deadlines.
Pros
Gilt is the go-to for amazing electronics deals! They beat their competitors with discounts of up to 70%. Plus, you can get free shipping with orders over $39. Secure payment options, such as PayPal, Visa, and Mastercard, make sure your purchases are safe. And the best part? Customer service at Gilt is top-notch. They are lightning fast with responses and helpful when it comes to any issues you might have. Get the best prices and service with Gilt!
Cons
Monoprice is an online shopping platform with mostly good experiences, but it does have cons. Shipping times can be slow, mainly for international orders. Quality of some products may not match product descriptions. No free or overnight shipping. Many products shipped from overseas manufacturers, so long wait times.
Returns need an RMA number, which customers must get by faxing/emailing customer service. This can be inconvenient if customers don’t know the process before buying.
Pricing
Monoprice is a great place for tech-lovers and home office workers to shop. The range of products is huge; from computer cables and adapters, to furniture and peripherals. Prices are super competitive compared to big stores like Amazon, Best Buy, and Newegg. You may find cheaper prices online, but what sets Monoprice apart is the quality of their products combined with the budget-friendly prices. Plus, all products come with a lifetime warranty for peace of mind.
In conclusion, Monoprice offers great value for money:
- Quality products
- Affordable prices
- Lifetime warranty
Customer Service
Customer service matters for how reliable and legit a company is. Monoprice takes it seriously. They offer various contact points such as online forms, email, phone and chat. Plus an extensive knowledge base with answers to queries. There are over 1,400 reviews on Trustpilot with an average of 4.5/5 stars.
Monoprice offers a 45-day money-back guarantee on most items. Reduced restocking fees on some items and no fees on others. Warranties up to a year from date of purchase for most items. This lets you try products without worry of getting stuck if unsatisfied or having problems.
Shipping and Delivery
When it comes to shopping online, it’s important to choose a safe and efficient delivery service. Monoprice is a legitimate online store that offers fast and reliable shipping. All orders before 2pm PST are shipped same-day. You can track domestic orders too.
Monoprice offers various methods of shipping such as ground, expedited, priority mail, FedEx Home Delivery (for residential addresses), FedEx Freight Economy (for large items) and overnight delivery. All orders over $50 qualify for free shipping within the continental US. Plus, they provide great customer service – 24/7 phone support and email support seven days a week.
Monoprice is a great choice for an easy, secure and affordable shopping experience.
Final Thoughts
Monoprice is great for electronics and computer accessories. It has hundreds of products, a solid warranty and free shipping. Plus, its customer service team is knowledgeable and helpful.
However, it lacks physical stores and brick-and-mortar presence. So, you don’t get the same hands-on experience. There have been complaints about quality control and shipping times, although it could be due to glitches in the ordering process.
Overall, Monoprice is reliable. It has a wide range of products at great prices. But, shoppers should check other retailers for price drops before buying from Monoprice.
Conclusion
Researching and evaluating Monoprice’s products and services proves their legitimacy. Their quality is high, delivery quick, and return policy generous. A huge selection of items at good prices makes finding the perfect product or accessory easy.
All in all, Monoprice is a great choice for buying quality electronics, home accessories, network supplies, office furniture and more at a reasonable cost.
FAQs about: Is Monoprice Legit
Q: Is Monoprice a legitimate company?
A: Yes, Monoprice is a legitimate company selling quality electronics and accessories at prices lower than most other online stores.
Q: Does Monoprice offer customer service?
A: Yes, Monoprice offers customer service via email, phone, and live chat. They also have an extensive FAQs page on their website.
Q: Does Monoprice offer free shipping?
A: Yes, Monoprice offers free shipping on orders over $50.