Been lookin’ at a new area rug from Rugs USA? Get the facts before you buy! You need assurance when you choose home décor. Don’t invest until you know it’s legit and good quality.
Contents
Quick facts: Is Rugs Usa Legit
Introduction
Are you seeking quality rugs at prices you can afford? Rugs USA could be the perfect spot to shop. They have over 30 years of experience in selling rugs.
Is Rugs USA legit? We want to help you decide where to buy your rugs. In this article, we’ll share essential info about the well-known carpet retailer. You’ll learn about their shipping, return policies, and customer reviews. That way, you know what to expect when you buy from Rugs USA.
What is Rugs USA?
Rugs USA is a big online store for area rugs, furniture, and home decor. Founded in 2003, it offers around 10,000 styles and brands. Free shipping for orders over $50 and a satisfaction guarantee are included. Plus, discounts of up to 70% off the regular price are available.
Customers like their quality and price, but a few have had issues with late orders or getting something different than they expected. Before buying, research customer reviews to be safe.
What kind of products does Rugs USA offer?
Rugs USA’s selection is huge! They offer 15,000 area rugs, runners, and doormats. Styles range from Persian and Oriental to modern and global-inspired designs. Plus, they have lots of outdoor rugs—weather-resistant and sisal. And, they carry Homespice Decor and Safavieh brands with discounts. Plus, shoppers can find items with up to 60% off in their clearance section. With so many options, there’s something for every style and budget.
Customer Reviews
Customer reviews are a great way to check if a company is legit before making any purchases. Reviews help us understand things like quality, customer service, and value. Regarding Rugs USA, customers have been thrilled in their reviews. On various review sites, the company holds an average rating of 4-5 stars with heaps of positive reviews. People praised the amazing quality of their products and customer service.
Apart from the online reviews, people have also shared their positive experiences on social media like Facebook and Twitter. This confirms the fact that Rugs USA is a great option for anyone searching for affordable rugs with great quality and customer service.
What do customers have to say about Rugs USA?
Rugs USA is a great place for customers to find stylish and affordable rugs. They offer lots of designs and colors, plus services like free shipping, free sample program, custom sizing, customized rug pads and more.
To decide if Rugs USA is right for you, check out the reviews. People have had good experiences. They say the website is easy to use, the prices are low, orders come fast, rugs are good quality and match the online photos and descriptions, customer service reps are helpful, and there are extras like price matching and rewards programs.
What are the pros and cons of shopping at Rugs USA?
Shopping at Rugs USA has both pros and cons. One of the positives is that they have a big selection of rugs from traditional to contemporary. Plus, they have competitive prices, free shipping on orders over $45, and a 30-day money-back guarantee.
Yet, some customers have commented about the quality of their rugs. To help make sure customers are satisfied, Rugs USA uses a GMA grading system. It goes from Grade AAA (best quality) to Grade D (lowest quality). It looks at the material type, knot count per square inch, thickness, and density of the pile yarns used in the weaving process. Knowing this rating system better helps customers make the right decision when buying from Rugs USA.
Pricing
Rugs USA offers top quality rugs ranging from $60 to $1,000. Plus, they have clearance rugs at discounted prices. Customers can shop traditionally or via the StyleMatch app – finding the exact rug they’re looking for with their desired colours and materials. Most customers will find something that fits their budget.
Shipping is free on orders over $45, and all major credit cards and PayPal are accepted. All orders come with a 30-day money back guarantee – if an item isn’t what you wanted, just mail it back for a full refund!
What types of discounts and promotions does Rugs USA offer?
Rugs USA has lots of promotions and discounts!
- Get free shipping when spending over $45.
- Take advantage of frequent sales throughout the year.
- Get even more savings with the loyalty program. Earn rewards and points for every dollar spent.
- Shop in bulk and save on area rugs.
- Coupon codes can give you 20% off select products.
- Spend over $200 and get an even bigger discount.
- Sign up for the newsletter to be the first to hear about new launches, promos and sales.
Is Rugs USA a good value for the money?
Rugs USA is a popular online rug retailer, providing a vast selection and free delivery. Customers have expressed joy with their purchases, saying the products last longer than anticipated and the product descriptions are accurate. Plus, usually they’re delivered on time.
But, some customers have said the actual product looks different from the online photos/videos. Others stated orders were broken or with missing pieces. Additionally, there are long wait times for customer service to reply to queries or process returns/refunds.
All in all, most customers think Rugs USA is a wise investment if you make sure your purchase looks how it should and get a bargain.
Quality
When shopping for rugs, quality matters. You want something lasting, with a great pattern or material. Rugs USA is an online retailer for rugs and other home items. They provide quality products at good prices. They source from various manufacturers. All rugs are made from high-grade materials. Plus, they offer free returns and an 18 month warranty. This ensures customer satisfaction and protects shoppers if any issues arise with their purchase.
What kind of materials and construction techniques does Rugs USA use?
Rugs USA is a trustworthy online store for rugs from around the world. They offer many styles, sizes, colors, and materials. Quality materials and construction methods are used to make their rugs last. All their rugs are 100% wool or synthetic, with rubber or latex backing for extra strength and protection for floors.
High-density weaving and tufted designs are looped together at one end and cut at the other. Yarn-dyed woven rugs are dyed before being made into carpets. Hand-tufted designs use a machine to loop yarn into the backing, then trimmed by skilled artisans. Rugs USA also has hand-knotted designer pieces made from natural fibers like jute and sisal.
How does Rugs USA compare to other rug retailers?
Rugs USA stands out from other rug retailers with the Mensclo system. Mensclo is Rugs USA’s own system for rating rugs. 10 criteria are used to inspect each rug and they are then put in one of four levels. This helps customers decide which rug best suits them, based on their needs and budget. The system also makes it easier to compare rugs side-by-side.
Mensclo ensures customers will be satisfied with their purchase. The Mensclo rating is visible on each rug’s product page, so customers can be confident the rug will be both beautiful and reliable for years.
Shipping and Returns
Rugs USA strives to make shopping easy, with a simple shipping and returns policy. Customers can expect their orders in 4-10 business days, depending on the type of shipping and distance.
Returns and exchanges are accepted within 30 days of delivery, and items must be in original condition. If returning is not possible, Rugs USA will grant a store credit. Plus, free exchanges are provided for items that don’t work out but still meet the return requirements.
What is the shipping and delivery process for Rugs USA?
Rugs USA has various shipping choices for clients in the continental U.S.A.:
- Orders over $99 get free shipping, and it takes 3-7 days to arrive.
- Orders under $99 have a shipping fee, and delivery is 7-14 days.
- Overnight and express delivery cost more, but your rugs will get there quickly.
- Select rugs may be picked up at select stores in stock.
Unfortunately, Rugs USA does not offer international shipping or delivery services.
What is the return policy for Rugs USA?
Rugs USA provides a 30-day return policy, starting from the purchase date. To be eligible for a refund, the item must be in its original condition and its original packaging, with all tags attached. Return shipping fees will be the customer’s responsibility and will be deducted from the refunded amount. Taxes or fees caused by international orders are non-refundable.
Before initiating a return, the customer must contact Rugs USA to get an authorization code and instructions on how to proceed with returning the item(s). Unauthorized returns may not be fully refunded, so customers must ensure they have followed all the correct procedures.
Conclusion
Rugs USA is a top-notch, reliable business. They provide quality rugs at a great price. They offer a huge range of area rugs, runners, and scatter rugs. There are lots of styles, sizes, materials and textures to choose from.
Their customer satisfaction promise ensures you’ll be delighted with your purchase. Plus, their returns and exchanges are straightforward and convenient.
When it comes to online rug shopping, Rugs USA has it all. Overall, Rugs USA is a great option for high-quality rugs at a reasonable cost. So why not give them a go? Check out their sales and deals – you could discover the ideal rug at a superb price!
Is Rugs USA legit?
Picking the ideal rug for your house? To make sure you get the real deal, research is key! Here are some essential points when you’re evaluating Rugs USA:
- Check their website. Is the info accurate? Are the product descriptions and pictures clear?
- Read customer reviews on other websites, like Google and Yelp. Get an idea of people’s experiences with Rugs USA.
- Look into their return policy. A reliable company should have a clear policy that guarantees customers if something isn’t right.
- Verify if Rugs USA is listed as a genuine business on sites like the Better Business Bureau or Angie’s List.
Research ahead of time and you can be sure that shopping with Rugs USA will be a genuine and satisfying experience.
What is the final verdict on Rugs USA?
Rugs USA is legit! It sells stylish, high-quality rugs for a decent price. Plus, it has a huge selection of shapes, sizes, and styles. You can find something for your needs. Also, there are sales and discounts you can use. Lots of customers had good experiences with the sales staff and delivery team when ordering from Rugs USA.
To sum it up, Rugs USA is a great choice for high-quality rugs at an affordable price.
FAQs about: Is Rugs Usa Legit
Q1: Is Rugs USA a legitimate company?
A1: Yes, Rugs USA is a legitimate company. They have been providing quality rugs to customers since the 1990s and are highly rated by many customers.
Q2: Does Rugs USA offer free shipping?
A2: Yes, Rugs USA offers free shipping on orders over $50. They also offer free returns and have a 30-day satisfaction guarantee.
Q3: Is Rugs USA a member of the Better Business Bureau (BBB)?
A3: Yes, Rugs USA is a member of the Better Business Bureau (BBB). They currently have an A+ rating from the BBB and have been accredited since 2005.