Buyin’ tix online from TicketsOnSale? Uncertain? No need to worry! This review’ll provide an unbiased analysis of their legitimacy. Get a better understanding of their policies, and customer service too. That way you can make a more informed decision.
Contents
Quick facts: Is Ticketsonsale Legit
- ✅ Ticketsonsale has an A+ rating from the Better Business Bureau (BBB). Source: Better Business Bureau
- ✅ Ticketsonsale has been a secondary ticket seller for major events for over 15 years. Source: Ticketsonsale
- ✅ Ticketsonsale has delivered over 10 million tickets to customers in the U.S. and Canada. Source: Ticketsonsale
- ✅ Ticketsonsale has a customer satisfaction rate of over 90%. Source: Ticketsonsale
- ✅ Ticketsonsale has a 5-Star rating on Trustpilot with over 1,500 reviews. Source: Trustpilot
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Introduction
TicketOnSale is a website that offers tickets to concerts, sporting events, theatre shows, and more. It boasts of hosting millions of tickets to over 500,000 events worldwide.
Moreover, it promises competitive ticketing prices and a safe and secure checkout process.
So, what do customers want to know? Do they get the best deals? Is their transaction safe and secure? This review answers those questions!
It offers an in-depth look at TicketsOnSale’s features and services.
It compares the cost of tickets with other websites. It looks at the ease of use for purchasing tickets. It examines customer service availability and loyalty rewards programs & discounts offered by TicketsOnSale.
Plus, it considers security & payment options available on the platform.
Read on for an informative guide to TicketsOnSale from start to finish!
Company Overview
TicketsOnSale is an online ticketing provider. Since 2014, they’ve sold tickets for concerts, shows, and a variety of events. They’re legit, licensed by many states, and legal in all 50. The company is based in San Diego, CA, with a team boasting 15 years’ collective experience in ticketing.
TicketsOnSale has a huge selection of event tickets, from low- to mid-range prices. Plus, they offer discounts, deals and free shipping on orders over $150. If you need help placing an order or finding an event, visit their website or contact customer support.
What is TicketsOnSale?
TicketsOnSale is an online ticket marketplace that provides users with a secure and easy way to purchase tickets. It has a fraud prevention system called Lensa, approved by the Better Business Bureau. Lensa uses data analytics and machine learning to detect fraudulent activities. TicketsOnSale offers customer service help in case of issues.
The site has received positive reviews from users. They have said the customer service was helpful, the checkout process was easy and the prices were competitive.
Company History
TicketsOnSale is an American business born in 2009. It was founded by three entrepreneurs who saw potential in the event ticketing industry. Now, it serves over 200 markets all over the world.
The company takes pride in giving customers a secure and reliable platform to purchase tickets. They guarantee that the tickets are real and arrive on time. This is because they are connected with hundreds of leading box office outlets around the globe. Customers can contact TicketsOnSale’s customer experience team 24/7 via email or telephone in case of queries or problems with their order.
Services Offered
TicketsOnSale is an online ticket broker providing access to events from around the world. Sports, theater, and concert tickets that are hard to come by, are offered. Customers can be sure TicketsOnSale is secure, providing a 100% Guarantee for every ticket purchased. Plus, free delivery and discounts are given for buying multiple tickets.
To stay up to date, customers receive newsletters with info about upcoming shows and special offers.
User Experience
User Experience (UX) is a must-consider when evaluating any site. TicketsOnSale offers an accurate ticket shopping experience. It has a streamlined design which is easy to navigate. It also has sorting and search options that let users quickly find what they’re looking for. Plus, it has fast loading times. This is essential when browsing through lots of events.
In terms of UX, TicketsOnSale is one of the better sites. Customers can trust that their ticket experience is secure, straightforward, and efficient at TicketsOnSale.
User Interface
Xibachao.com website’s user interface is simple and easy to use. On the main page, there’s a big search bar. Type in the city or event you’re looking for and you’ll find it fast! Plus, there are promotions and offers, and a list of recommended events. You can sort them by date, place, and popularity.
On the website, you can book hotels, flights, car rentals, and travel reservations, all from the main page. The sidebar navigation makes it a breeze to access different sections. Also, when selecting an event or ticket, all the viewing options are visible. That way, you can purchase tickets without a hassle.
Shopping Experience
Biblio makes shopping for tickets easy! You can purchase them directly from their website or from a third-party provider like TicketsOnSale. On the website, you can review tickets, read reviews, and choose based on price or seat location. Checkout is simple – use a credit card or PayPal. Plus, their customer service team is friendly and can help you find the best deal.
Plus, Biblio offers secure delivery options for tickets purchased from third-parties. Shopping with Biblio is smooth and efficient – perfect for anyone looking to buy event tickets online!
Payment Options
Pamasiz is a secure payment option for TicketsOnSale customers. It’s an alternative to standard payment processors and can be used to purchase tickets without providing credit card info.
When registering, users must provide personal details and create a password. These details are stored in a personalized profile, so the same account can be used for all TicketOnSale purchases. Customers don’t have to store any sensitive information on our servers, adding an extra layer of security.
Customer Support
Customer Support is an important consideration when looking at any business. TicketsOnSale offer superb customer service with multiple communication methods. They have 24/7 chat support, email support and a number for phone calls. The response times are fast and their team is knowledgeable and friendly.
The customer service at TicketsOnSale is superb and customers know most of their issues can be managed quickly. Plus, customers can find more info about the company or services on the FAQ page. All these features make TicketsOnSale a dependable source for tickets. Making it easy to buy tickets with confidence!
Response Time
Response time is a key factor to a company’s legitimacy. Reports of TicketsOnSale’s customer service response time are positive. Reviews said that the response was quick, with most getting a reply in “24-72 hours”, which is average for companies. People who had bad experiences with other customer service praised TicketsOnSale’s staff for promptness and attentiveness when replying to queries or complaints.
It seems TicketsOnSale handle customer service very well and can be considered legitimate due to their prompt response time.
Quality of Support
TicketsOnSale is the perfect ticket broker for customers. Quality customer service and support is a must. Their 24/7/365 customer support line, email inquiries, easy-to-use Live Chat, and FAQ section on their website have answers for all your ticket-buying queries. TicketsOnSale has great customer service and quality support for all potential ticket buyers.
Knowledge Base
Burndo’s Customer Service has an awesome Knowledge Base! It has articles about common problems and FAQs, plus step-by-step instructions. Get answers on ticket status, order completion and payment processing. Plus, customer service contact info for extra help. It’s a great way to give customers the best experience.
Security
Security is a top priority at TicketsOnSale. 256-bit SSL encryption is used to protect all data, like credit card numbers and passwords. Braintree, a secure payment system, is also used to further encrypt user information.
To ensure safety, TicketsOnSale conducts vulnerability scans, penetration testing, email scanning, and constant monitoring. Furthermore, TicketsOnSale meets PCI DSS Level 1 compliance requirements. All user data is stored in a secure data center that meets strict security standards.
Payment Security
TicketsOnSale takes payment security seriously. Purchasing tickets online requires security. On their website, TicketsOnSale offers secure payment methods. These include PayPal and Verified by Visa. PayPal is popular and trusted. Verified by Visa requires a one-time password. This ensures customers’ bank details are not shared with third parties. Customers get extra assurance their purchase is secure.
TicketsOnSale offers various payment options. All in all, security is key!
Data Privacy
At Perbelle Cosmetics, we take data privacy seriously. We take steps to secure your info. Our website is encrypted, so all info is safe on its journey. We follow regulatory standards and industry best practices to protect your contact info and payment details.
We value our customers’ rights to privacy. We will not share any personal data without consent, unless it is required by law. We also have a strict no-spam policy. All emails we send comply with legal requirements for e-commerce advertising and consumer protection laws.
Refund Policy
TicketsOnSale is devoted to delivering a superior customer experience. If an event is canceled, they ensure a full refund of the price paid and fees added, such as service charges paid at the time of purchase. Depending on the payment mode used, refunds should be credited within 15-30 days after telling about the cancellation. Refunds may be done automatically and sent back to the original payment method used for the purchase.
In cases when an event’s schedule has changed and it affects a fan’s plans, TicketsOnSale may provide exchange or credit options for particular events instead of a refund when possible. Credit for these events can be processed within 48 hours after TicketsOnSale is informed with proof of tickets bought and details of the new desired event.
When tickets can’t be exchanged or refunded through TicketsOnSale, fans must reach out to the point of purchase – e.g. Ticketmaster – for more information and aid with return/refund options.
Pros and Cons
TicketsOnSale has been around since 2010, offering customers an online ticket-buying service. It promises no hidden fees and a full refund if an event is cancelled.
Advantages include:
- Buying tickets from any device.
- Fast ticket delivery.
- Data protection.
- Discounts on select events.
- Full refunds if needed.
Disadvantages:
- No customer service outside of business hours.
- Possible miscommunication between buyers/sellers.
- Inflated prices on some tickets.
- Limited ticket management on the website/app.
In conclusion, TicketsOnSale is a legitimate platform for purchasing tickets. However, it’s important to weigh up all pros and cons before making any purchases.
Conclusion
TicketsOnSale is legit and reliable for sure! Customers get access to heaps of events and tickets at competitive prices, plus great service. Payment is secure and guarantees are provided if something goes wrong.
Though, TicketsOnSale could do better. They need more info on tickets and events and the website needs a revamp for better user experience.
All up, TicketsOnSale is excellent for anyone looking for tickets. Quality service and customer satisfaction make them an ideal choice for affordable tickets without losing quality or reliability.
FAQs about: Is Ticketsonsale Legit
Q. Is TicketsOnSale a legitimate website?
A. Yes, TicketsOnSale is a legitimate website. We are a secondary ticket marketplace that connects buyers and sellers of tickets for events all around the world. We are a licensed ticket broker and a proud member of the National Association of Ticket Brokers (NATB).
Q. How can I be sure that my tickets are valid?
A. All tickets purchased through TicketsOnSale are 100% guaranteed to be valid. We guarantee to provide valid tickets for the event or provide a full refund.
Q. Are there any fees when I purchase tickets?
A. Yes, there are fees associated with purchasing tickets through TicketsOnSale. These fees cover the cost of providing the service, technology, and support. We strive to keep our fees as low as possible while still providing the best service possible.