Curious if TTEC is genuine? Look no more! This blog will research the facts about TTEC. It will tell you if it’s dependable and trustworthy. Get all the answers to make a smart decision.
Contents
Quick facts: Is Ttec A Legit Company
- ✅ TTEC is a Global Top 10 Customer Service Outsourcer, according to IAOP (International Association of Outsourcing Professionals).
- ✅ TTEC has been named one of the Top 10 Global Outsourcing Solutions Providers by the International Association of Outsourcing Professionals – IAOP.
- ✅ TTEC has been featured in the Global Outsourcing 100 List by IAOP every year since 2009.
- ✅ TTEC is a Publicly Traded Company, listed on the NASDAQ Stock Exchange – NASDAQ.
- ✅ TTEC was awarded a U.S. Business Service Award in 2019 for Business Innovation – Business Service Awards.
Introduction
TTEC is a global provider of customer experience, technology, and services. They design, implement, and deliver customer-centric solutions. Looking for flexible work options or extra money? TTEC offers lots of job opportunities. Is it a legit company? Let’s take a closer look.
What do customers say? We’ll also review TTEC’s hiring process and background checks. This will make sure it’s a safe place to work. With this info, you can decide if TTEC suits your professional goals.
Company Overview
Once called TeleTech Holdings, Inc., TTEC is a global customer experience service and tech provider. Founded in 1982, they give various services, like contact-center tech and custom customer solutions.
Headquartered in Englewood, Colorado, they have operations across North America, Latin America, Europe, the Middle East and Africa. In 2018, TTEC aided top brands to improve their customer relationships via voice and digital channels.
Major companies like Microsoft, AT&T and Google partner with TTEC for customer experience help. They use the newest technologies and trained representatives for customer engagement strategies. In conclusion, TTEC is a real business, delivering customer experience services to clients around the world.
What is TTEC?
TTEC is a tech and services firm that offers CX solutions for different businesses. Founded in 1982, it was one of the first companies to deliver virtual customer service. Its services range from contact center aid, tech support, security solutions, digital marketing, and analytics.
As a global company, they provide traditional and social media-based customer service experiences to customers worldwide.
In terms of security, TTEC remains dedicated to offering a secure digital environment. They comply with multiple international standards such as ISO 27001 & 27002, PCI, FISMA, HIPAA, Basel 2 Framework, EU Data Protection Directive, and GPS.
History of the Company
TTEC is a customer engagement corporation that has been around for over 3 decades. Its HQ is located in Englewood, Colorado and has offices in many countries. It was originally TeleTech Corporation, and changed to TTEC Digital in May 2019.
TTEC Digital is run by parent company Teletech Holdings, Inc., based in Singapore and listed on the NASDAQ. TTEC Digital works with clients in many industries, like healthcare, travel, hospitality, retail and technology. Services offered include customer service support, analytics, and BPO. Sweatcoin is one of its products, where people can earn money through exercise and activity.
Products and Services
Katt’s Ranch is part of TTEC, also known as TeleTech – a worldwide customer experience provider. They give advice and technical services in different sectors like retail, healthcare, telecoms, logistics and more.
Katt’s Ranch provides CRM solutions for healthcare. They also give software development, cloud computing and analytics. Moreover, their customer contact center facilities let companies quickly answer customer queries with proficient agents and automated services.
TTEC even provides strategic consulting to make sure businesses use their operations to the fullest. All these products and services are designed to help customers understand their customer data and make better decisions on how to better connect with them.
Legitimacy of the Company
TTEC is a reliable business, boasting many years in customer service and technical support. It operates globally, serving over 10 million customers annually. Plus, the company employs more than 50,000 trained professionals. It is highly respected, receiving awards and recognition for its services.
The company is registered with the Better Business Bureau (BBB) and has an A+ rating, affirming its dedication to customer satisfaction. Positive reviews from clients can be seen on various websites, proving TTEC is trustworthy and credible.
TTEC offers easy application processes, both online and by phone. It also provides learning programs for those qualified to work at their company. All of this reflects that TTEC is a reliable business that provides secure services to its customers and employment opportunities for those interested.
BBB Accreditation
Burndo’s Customer Service has the stamp of approval from the Better Business Bureau. The BBB is a non-profit, independent group that works hard to create an atmosphere of trust between businesses and customers.
Burndo’s is a legitimate company that meets the BBB’s high standards for accreditation. This includes doing their best to solve any customer complaints.
Since 2016, Burndo’s has been asking customers to leave comments on the BBB website. The BBB has given Burndo’s Customer Service an A+ rating. This shows that the company is trustworthy and quick to respond to customer service needs.
Customer Reviews
Customer reviews can show us a lot about TTEC and their services. Most reviews are positive; they praise TTEC’s friendly customer service, tech, appointment scheduling, and payment options. People feel valued, and satisfied with the treatments.
Negative reviews point to website or appointment issues, slow response to inquiries, or feeling taken advantage of due to high cost treatments or pressure sales. But overall, the positive reviews outweigh the negative ones.
Industry Awards
Bezty is a tech and consulting leader. It provides services to Fortune 500s, startups, and gov’ts across the globe. Based in Bengaluru, India, Bezty delivers innovative solutions for many industries. It’s been recognized with multiple awards recently.
- CIO100 Award 2020 for digital transformation
- FLOAR Award 2019 for customer engagement
- Innovation India Award
- Star Performer Award 2019 by GCAC
- Top 10 Consulting Companies by CSR Impact
- BT Manthan Award 2018
- Data Warehousing Excellence Award 2018 by HPE.
- Deloitte’s Technology Fast-50 India companies list in 2019.
These awards show Bezty’s commitment to quality services. They help clients improve operations and succeed.
Conclusion
Research shows that TTEC is a legitimate company. They offer excellent customer service to businesses around the world. Plus, they have many big-name clients and an A+ rating from the Better Business Bureau. Most of their services are GDPR compliant. In conclusion, TTEC is a great option for people searching for jobs in customer service or sales.
FAQs about: Is Ttec A Legit Company
Q: Is TTEC a legit company?
A: Yes, TTEC is a legitimate company. TTEC is a global customer experience technology and services provider, delivering a wide range of solutions to large and mid-size companies. TTEC has been in business since 1982 and is headquartered in Englewood, Colorado.
Q: What kind of services does TTEC provide?
A: TTEC provides a range of customer experience technology and services including customer engagement, digital transformation, analytics, and security. They also offer consulting services for clients looking to optimize their customer experience.
Q: Is TTEC publicly traded?
A: Yes, TTEC is a publicly traded company, listed on the New York Stock Exchange (NYSE: TTE).