Are you wondering, “Is VIPOutlet legit?” Shopping online can be risky. Don’t worry! We can help. We want you to make wise decisions when it comes to buying. Let us share the truth about this brand.
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Quick facts: Is Vipoutlet Legit
- ✅ VIPOutlet is rated 4.3 out of 5 stars by 6,062 customers on Trustpilot – Source: Trustpilot
- ✅ VIPOutlet has an A+ rating from the Better Business Bureau – Source: BBB
- ✅ VIPOutlet is the largest online factory-refurbished electronics retailer in the United States – Source: VIPOutlet
- ✅ VIPOutlet has shipped over 300,000 orders, and has over 10,000 products – Source: VIPOutlet
- ✅ VIPOutlet has been featured in major publications including Consumer Reports, PC Magazine, and The Wall Street Journal – Source: VIPOutlet
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Introduction
VIPOutlet is a top worldwide store that specializes in discounted and reconditioned electronics. Started in 2010, they have become one of the biggest e-commerce sites on the internet. They provide hundreds of thousands of products from some of the world’s most renowned brands, all at unbeatable prices. Due to their low prices and extensive selection, VIPOutlet has become a popular place for tech-savvy buyers searching for a great bargain.
But is VIPOutlet legit? This article will uncover the reality behind the brand to help you decide if it is right for you. We’ll cover their past, customer service experience, product selection, and more to give you all the info you need to make an informed decision about shopping with VIPOutlet:
- Their past
- Customer service experience
- Product selection
Background Information
VIP Outlet is an American e-commerce business. It started back in 2009 and has since attracted customers from the U.S. and abroad. Its base is in Temecula, California and they have multiple distribution centers across the nation for fast shipping.
Their selection is vast, prices are competitive and customer service is top-notch. Customers can also save more with their rewards program which gives points for each dollar spent on their website or when referred by friends and family.
Everything VIP Outlet sells comes with a warranty or guarantee. So customers can be sure their purchase is covered if they have any issues with it.
Company History
VIPOutlet is a branch of Inmark, Inc., founded in 2001 by Joe Howe and Joan Decesare. Their mission was to offer great products at the lowest prices. Starting with an e-commerce website and few product categories, they have grown over the years. Now they have a huge variety of items in electronics, home goods, furniture, and more.
VIPOutlet also sells products from well-known brands like Apple, Microsoft, Sony, and Samsung. This gives customers access to a wide selection of products that may be hard to find elsewhere. Plus, VIPOutlet has great customer service and consumer protection policies. So you know you can trust them for all your shopping needs!
Product Range
VIPOutlet offers a variety of products! From Electronics and Home & Garden, to Beauty & Health and Watches. iPhones, Samsung phones, Apple watches, Beats headphones, Sony TVs and more. Most are in “like-new” condition and come with warranties of 90 days to a year.
They have a “Bargain Bin” section with savings up to 80% off retail prices. When buying, be sure to research any item carefully as not everything is covered by warranty.
Customer Reviews
Customer reviews are a must-have for assessing the trustworthiness of a brand. Reviews show if a business is giving good products and services, and if customers are content with their buys.
When researching VIPOutlet, it’s vital to look at the customer reviews connected to the company. TrustPilot and ResellerRatings are two review sources available online. They can give you a better idea of what other people think of this company.
Most customers have had positive experiences with VIPOutlet and have mostly positive things to say about their products and services. Customers like VIPOutlet’s fast shipping times, competitive prices, great customer service, and overall satisfaction with their purchases. But there have been some cases of unhappy customers saying their items are of poor quality and their deliveries took too long. So it’s important to consider both the good and bad when making your opinion about this company.
Positive Reviews
Customers are singing VIPOutlet’s praises! It has a 4-star rating on Amazon – a huge achievement! Shoppers love the customer service and the quality of products. Plus, orders arrive promptly.
The reviews on social media are positive too. Customers are impressed with the quality of their refurbished electronics. They also appreciate how quickly their orders arrive and how helpful customer service is.
Negative Reviews
It’s crucial to analyze both positive and negative reviews when looking into a business. Negative reviews give an idea of what customers had an unpleasant experience with.
For VIPOutlet, some customers have left negative reviews. These typically involve slow shipping, complications with refunds/returns, and receiving used instead of new items.
Not every negative review is true, and companies can take action to improve customer satisfaction. Fortunately, most of VIPOutlet’s negative reviews are from 2017-2018. Newer reviews show better experiences with the company.
Make sure to read customer reviews before buying online in order to make a wise choice.
Pricing
Pricing is a key factor when deciding if VIPOutlet is legit. They offer consumers discounted electronics, often up to 50% off retail. Prices vary depending on the product and condition.
VIPOutlet grades items into five categories: new, refurbished, used-good, used-fair, and parts-only. The higher the grade, the higher the price.
For example, a new laptop may cost around $500, whereas a refurbished laptop could be around $400 or less.
Warranty plans also affect pricing, varying from 30 days to 3 years.
Shipping & Return Policy
At VIP Outlet, we get it – customers need fast, affordable shipping. So, we offer free standard shipping for domestic orders in the US. International orders may incur extra costs.
If you want to return any unused items in their original condition and packaging within 15 days of purchase, you can. Returns that are damaged or excessively worn, or don’t include necessary components, will be rejected. Once we inspect the item, you’ll either get store credit or a refund (minus a 20% restocking fee).
Note: you’ll pay for return shipping unless the item was damaged on arrival.
Pros & Cons
Customers are split on VIPOutlet. Some are drawn to their competitive prices and product selection. But, their warranty policies and customer service feedback leaves people uncertain. Let’s look at the pros and cons.
Pros include:
- Free shipping on orders over $5
- Wide selection of items
- Favorable customer reviews
- Discounts when you sign up for their newsletter.
Cons include:
- Limited warranty policies
- Poor customer service
- No returns or refunds
- Product descriptions may not match what you actually receive.
It’s your call if the risk is worth it.
Conclusion
To sum it up, VIPOutlet is legit. Despite the bad reviews, you can trust that what you order is real and discounted. Also, they offer great customer service like extended warranties and help with returns and repairs. With a wide selection of electronics and accessories at great prices, VIPOutlet is a great place to save money!
FAQs about: Is Vipoutlet Legit
Q: Is VIPOutlet Legit?
A: Yes, VIPOutlet is a legitimate business that offers quality electronics at discounted prices. They are an authorized reseller and have been in business since 2003.
Q: What kinds of electronics does VIPOutlet offer?
A: VIPOutlet offers a wide variety of electronics such as TVs, computers, tablets, cell phones, and more. They also offer other home and office electronics such as printers, monitors, and home theater systems.
Q: How do I know the electronics I purchase from VIPOutlet are genuine?
A: VIPOutlet only sells genuine products and they include a one-year warranty with every purchase. All products are inspected prior to shipment and all orders come with a tracking number so you can track your items from the time of purchase to delivery.