Anxious ’bout purchasing from WebstaurantStore? You ain’t alone! This article reveals the reality of this widely-used online eatery supply store. Let’s see if it’s worth the risk!
Contents
Quick facts: Is Webstaurantstore Legit
- ✅ WebstaurantStore is A+ rated by the Better Business Bureau (Source: Better Business Bureau)
- ✅ Over 4.4 million customers have purchased from WebstaurantStore (Source: WebstaurantStore)
- ✅ WebstaurantStore has an average customer satisfaction rating of 4.7/5 (Source: Trustpilot)
- ✅ WebstaurantStore has been awarded multiple awards, including the 2020 BizRate Circle of Excellence Platinum Award (Source: Bizrate)
- ✅ WebstaurantStore receives over 1.5 million monthly website visits (Source: SimilarWeb)
Introduction
Is WebstaurantStore legit? This article will help uncover the truth.
We will explore what the e-commerce platform offers customers. Discounts, customer service support, product selection and shipping policies. Payment methods too.
We will also review current customer opinions and industry expert reviews. To find out if WebstaurantStore is a reliable option for buying restaurant and foodservice supplies online. It’s one of the leading online retailers, after all. Offering an extensive selection of products. From kitchen equipment to dinnerware, cookware and cleaning supplies. Plus cafeteria furniture and janitorial essentials.
What is WebstaurantStore?
Jim and Joe Carlopio, a father-son duo, founded WebstaurantStore in 2004. Their mission: make it easy for restaurateurs to get the supplies they need, when they need them.
Fast forward to today, WebstaurantStore offers an extensive selection of kitchen supplies and restaurant equipment. They cater to commercial establishments of all sizes, from small family restaurants to large chain operations. Plus, they provide competitive prices on everything from food containers to walk-in coolers.
For extra convenience, WebstaurantStore offers free ground shipping on orders over $50, a simple returns policy, and 24/7 customer service agents. Their unbeatable selection, convenient shopping experience, and friendly customer service make them the go-to online supplier for restaurant owners across the U.S.
Overview of WebstaurantStore
WebstaurantStore is an online restaurant supplier boasting over 275,000 products for both commercial and home kitchens. They have warehouses in Pennsylvania, California and Georgia where you can pick up orders for free. Website prices are low on commercial grade smallwares, cookware and foodservice equipment from trusted brands like Cambro, Carlisle and Chef’n. Plus, they offer free shipping on orders of over $50.
WebstaurantStore is terrific for small businesses or home chefs equipping a kitchen. Pros include:
- Free shipping over $50
- Being able to pick up orders at local warehouses
- A vast selection of products and prices
Cons may include:
- Long wait times for delivery
- Limited customer service options
Despite these drawbacks, WebstaurantStore is a dependable choice for both commercial and home kitchen needs.
Products and Services Offered
Haydd.com is an online store. They provide restaurant and catering equipment, janitorial supplies, and furniture for businesses. These include kitchen utensils, cookware, flatware, glassware, bakeware, smallwares, chafers, warming trays, bar supplies, restaurant seating, tabletop products, service carts, and more. They also stock janitorial supplies like brooms, mops, cleaning chemicals and degreasers, vacuums, and floor care products. Haydd has office furniture too, like desks, chairs, and ergonomic accessories.
- Free shipping on orders over $49.
- Satisfaction guarantee policy with most products. They can return it within 30 days if not happy.
- Online customer service 8am-5pm EST Monday-Friday. Quick answers to questions or concerns regarding their products or services.
Is WebstaurantStore Legit?
WebstaurantStore is an online store selling commercial-grade kitchen supplies and restaurant equipment. It began in 2004 and has grown to become one of the biggest in the United States. It often advertises its low prices and good customer service. They have a selection of over 250,000 products from 1,200 brands.
When it comes to determining legitimacy, there are a few factors. WebstaurantStore has a good reputation. The Better Business Bureau (BBB) gave them an A+ rating. Reviews are usually positive when customers talk about their experiences. Orders usually ship within 24 hours. Customer service reps are available all the time for questions or if any issues come up during purchase or delivery. All these factors show WebstaurantStore is legitimate and has excellent customer service and satisfaction.
Security and Payment Options
When shopping online, security is a priority. WebstaurantStore offers secure payment methods like PayPal and credit/debit cards. Every transaction is guarded with SSL encryption technology, so customers can feel safe. McAfee Security also protects customers’ data. Plus, customers are kept in the loop with automated emails that track orders. This level of transparency gives customers control over their purchase and confidence that their order is in safe hands.
Customer Reviews
Customer reviews are a great way to check if a company is real. Many customers write reviews of their experiences with a product, good or bad.
Customers have given positive feedback on their experience with TVidler. They speak of the convenience and low prices TVidler offers. Most customers rate TVidler as excellent in all areas. These include customer service, product selection, price, delivery speed, and more.
The WebstaurantStore also has many positive reviews from verified users. These reviews indicate that TVidler is a reliable source for restaurant products. They offer competitive prices with great customer service.
Pros and Cons
When it comes to judging if a company is reliable, consumers must consider the pros and cons. For WebstaurantStore, the pros are:
- A huge selection of 300,000 restaurant supplies and products.
- Reliable customer service by phone and email.
- Fast delivery.
- Discounts for bulk buyers.
- Generous price match guarantee.
Cons include:
- Limited product reviews.
- Strict return policy – 48 hours after receiving items.
- Some items priced higher than other retailers.
- Shipping fees depend on location.
- Average quality ratings for some products.
Customers should think through each pro and con before they buy from WebstaurantStore.
Pros
The WebstaurantStore is certified secure by VeriSign. Customers can purchase with confidence, knowing their data is safe. The store offers different payment options, including Visa, Mastercard, American Express, Discover, PayPal and Apple Pay.
Customers can return any product they don’t like within 30 days of delivery, minus shipping costs. If the product is damaged or defective on delivery, they will get an automatic refund. All orders are insured for extra security, at no cost to the customer.
Cons
The major downside to using WebstaurantStore is the cost. Though there are attractive deals, the prices can be more expensive than buying from a physical store. Shipping times may also be longer than anticipated and customers have complained about receiving damaged products.
Moreover, customer service on certain areas of their website has been reported as poor. Customer service is not as good as having in-store assistance and getting refunds or recalls can be hard or even impossible. It seems like WebstaurantStore is deficient in processing returns or refunds.
Conclusion
WebstaurantStore – it’s legit! They’ve got super prices on loads of restaurant and catering items. Kitchen goodies? Furniture? Yep, they’ve got it all. The selection is gigantic and their customer service is top-notch. Plus, the payment methods are secure and their return policy is clear. That means a stress-free shopping experience for business owners who want to buy supplies, equipment or decorations for their store. WebstaurantStore – safe, reliable and amazing!
FAQs about: Is Webstaurantstore Legit
Q: Is Webstaurantstore a legitimate business?
A: Yes, Webstaurantstore is a legitimate business and has been in operation for over 15 years. They are a leading online retailer of restaurant and catering supplies and equipment.
Q: Does Webstaurantstore have a money-back guarantee?
A: Yes, Webstaurantstore offers a money back guarantee on all purchases. If you are not satisfied with your purchase, they will refund your purchase price less shipping and handling within 30 days of purchase.
Q: Does Webstaurantstore offer free shipping?
A: Yes, Webstaurantstore offers free shipping on orders over $49. For orders under $49, there is a flat rate shipping fee of $4.95.