Thinkin’ of buyin’ from Zumiez? Want to know if they’re legit? Read on! We’ll uncover what reviews tell us ’bout shoppin’ at Zumiez. Is it worth it? Let’s find out!
Contents
Quick facts: Is Zumiez Legit
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Introduction
Welcome to our review of Zumiez! We’ll cover the different parts of this popular store. We’ll compare it to others like it. We’ll take a look at customer feedback. This includes store products, customer service, shipping, delivery times and prices. We’ll get insight from Zumiez employees, too.
Our goal? Answer one question: Is Zumiez legit? By the end of this article you’ll know if it’s worth your money!
Overview of Zumiez
Zumiez is an American retail franchise. It was founded in 1978 by Tom Campion and Gary Haack. They have over 700 stores all over the world – USA, Canada, Europe and Japan – selling skateboarding, snowboarding, surfing and moto-x related items. Plus, they carry streetwear items like T-shirts, pants and hats.
Their website has free shipping with orders over $50 within the US continental states. You can contact their customer service through live chat or email. Returns are only accepted within 45 days of purchase and you need to keep the original packaging ready.
Zumiez is a reliable company with reasonable prices. Their return policy has some limitations, but their customer service team is always there to help.
History
Zumiez Inc. is an American clothing retailer. It specializes in action sports like snowboarding and skateboarding. Tom Campion founded it in 1978 – under the name of Easy Money. The first store opened in Lynnwood, Washington. In 1986, it changed its name to Zumiez.
Expansion happened across the Pacific Northwest. By 2002, Zumiez had grown to 46 stores. In 2004, the company moved to Everett, Washington. Eric Mangan became the new CEO. The number of stores has since grown to 690 in the US and Canada, plus two in Europe – Germany and Sweden. In 2008, Zumiez acquired Blue Tomato. This allowed them to sell skaters’ hard goods online as well as apparel. Today, they remain one of the top retailers for active-style clothing in North America.
Products and Services
Zumiez provides various items and services: garments, shoes, skateboards, and accessories. Name brands like Nike, Adidas, Vans, and Converse are available, as well as exclusive Zumiez brands. There are physical stores in U.S. and Canada, and an online store which ships internationally to 100+ countries.
Customers can take advantage of promotional activities: contests for free gear, bulk order discounts, and free shipping. Also, bingo clash bonus codes offer deals at the store or online.
Reviews of Zumiez
Reviews of Zumiez are mixed. Some customers say their products and services were satisfactory. Others report gaps in quality and customer service.
People who had positive experiences with Zumiez praise the stores’ range of stylish clothing and shoes. They also appreciate the helpful staff and variety of sizes.
Those who had a bad experience mention inconsistent quality, slow deliveries, and unhelpful customer service.
Generally, shoppers need to look into reviews before buying. Some items may be great buys, but others may not be worth it. Customers can read reviews to get an idea of sizing accuracy, delivery speed, and customer service:
- Sizing accuracy
- Delivery speed
- Customer service
Positive Reviews
People often wonder: is Zumiez legit? To answer this, one must look at customer reviews.
The feedback is overwhelmingly positive! Customers love that it’s easy to shop and order online. Customer service is great as reps are friendly and helpful. Plus, Zumiez has a wide range of products. Free shipping for orders over $50, and free returns for 30 days, make it even better! All in all, shoppers find Zumiez reliable, affordable, and with good quality products.
Negative Reviews
Not all shoppers were content with the quality of items they got from Gilt. Plus, there were complaints of slow shipping, customer service, and returns policies being confusing. The Zumiez app was also not without its faults – checkout issues and page loading delays. Some customers even claimed to have had fraudulent charges when they used their debit cards or PayPal.
Gilt acknowledged some customers had difficulties but stated that their customer service and shipping time have improved in recent years.
Conclusion
To sum up, purchasing items from Zumiez appears to be a dependable choice. Although there are certainly some negative aspects to the company, customers usually have good experiences. Interestingly, people often report better experiences when shopping in-store than online. If it is possible, shoppers should visit their local Zumiez.
In short, customers can feel secure that their transactions are safe when shopping with Zumiez and they will get good quality items for an acceptable price.
FAQs about: Is Zumiez Legit
Q: Is Zumiez a legitimate company?
A: Yes, Zumiez is a legitimate company that has been around for over 20 years. It is an international retail chain of extreme sports-related apparel and accessories.
Q: Where is Zumiez located?
A: Zumiez has stores in the United States, Canada, Australia, and the United Kingdom.
Q: Does Zumiez offer online shopping?
A: Yes, Zumiez offers online shopping as well as in-store shopping.