Wondering if Zzounds is legit for music gear? Don’t stress! Get the answers you need to choose wisely. We’ll tell you what the products and service are like. Then you can shop with assurance.
Contents
Quick facts: Is Zzounds Legit
- ✅ ZZounds has been in business for over 20 years and is an authorized dealer of many major brands – [Hypebot]
- ✅ According to reviews, ZZounds has earned an overall rating of 4.67/5 stars – [Trustpilot]
- ✅ ZZounds is rated A+ by the Better Business Bureau – [BBB]
- ✅ ZZounds offers a 45-day satisfaction guarantee on all purchases – [Sweetwater]
- ✅ ZZounds offers free shipping on most items – [ZZounds]
Introduction
Wondering if Zzounds is legit? This article is here to help! We’ll offer key insights about the company’s background, customer service, and return policy. So you can shop with peace of mind.
Zzounds.com is an online shopping destination for musical instruments and gear. With tons of products from different sellers, it can be hard to know who to trust.
But, this article will give you the facts about Zzounds. So you can have an enjoyable experience while shopping with them.
Overview of Zzounds
Zzounds is an online music store! They offer over 60,000 products from 1,200 top brands for musicians and sound engineers.
Their no-hassle return policy allows customers to return items within 45 days. Plus, they offer a price match guarantee and free two-day delivery (including weekends). Free returns and exchanges are available on all orders. You can also pay over time with financing options through Affirm.
Finally, the customer service team is available anytime – 24/7! They are available by phone or email to help with inquiries and technical problems.
Company History
Since 1995, Zzounds has been a trusted music industry retailer. They focus on instruments, gear, and accessories for musicians and DJs. Zzounds is based in Canoga Park, California. Their distribution center is just outside of Memphis, Tennessee.
They’re well-known for their low prices, free shipping, and awesome customer service. Financing options make purchases easier on the wallet. Plus, they have relationships with major and small companies, so they can offer top-notch products like
- guitars
- drum sets
- amplifiers, etc.
at great prices without sacrificing quality or service.
Product Range
Zzounds’ product range is extraordinary. This online store stocks a huge selection of items – from guitars, basses, and drum sets to DJ mixers, turntables, and more. Find what you need by brand name, type of instrument or audio equipment, or just browse the inventory by price. Want something costly or low-cost? Zzounds has it all.
The customer service team at Zzounds is remarkable. They give useful guidance without being overly pushy. They know their stuff when it comes to music. Plus, the return policy is easy-breezy for when you’re not pleased with your buy. All in all, Zzounds has awesome products and excellent customer service, making them one of the foremost online music retailers today.
Reputation
Is Zzounds a legit company to trust with your money when buying music equipment? Absolutely! They’ve built an amazing reputation over the years.
Zzounds’ commitment to quality customer service and great value products is what sets them apart. Plus, their return policy is no-questions-asked. Their customer service team is quick to respond to inquiries and offers helpful advice. Plus, they run sales and promotions to help customers get more bang for their buck.
All in all, Zzounds is an excellent choice for music equipment and they’ve got the reputation to prove it!
Customer Reviews
Research and customer reviews are key before buying. People like Zzounds for its customer service and selection. But, some financing fees can be high. Luckily, customers can take advantage of the “No-Interest Payment Plans” and avoid interest and hidden fees. To qualify, they need to pay off the purchase in 90 days.
Reading reviews gives you an idea of how people feel about a company before purchasing.
BBB Rating
The Better Business Bureau (BBB) defends customers from businesses who act unfairly and misleadingly. To do this, the BBB assigns each business a letter grade. Zzounds holds an A+ rating from the BBB. This is one of the BBB’s highest ratings. It implies that Zzounds has met or surpassed the standards set by the BBB. Thus, customers can trust they will have a good experience shopping there.
Furthermore, reviews of their website are mostly positive. Also, they have a great record for customer satisfaction.
Payment Options
Zzounds offers various payment choices for its customers. Credit card and PayPal purchases come with free shipping. If customers want to pay in installments, they can choose Affirm Financing. This permits them to pay in small amounts over 3 to 12 months, without any down payment or interest.
Zzounds provides a secure online checkout, with no subscription fees. Moreover, Zzounds is Trust Guard certified, which ensures payment security.
Credit Card
Using a credit card on Zzounds? No worries! Your purchase is secure. A 128-bit SSL encryption creates an encrypted tunnel between your computer and the site’s servers. No one can intercept it. Plus, your credit card information is stored in a highly secure environment. Advanced firewalls and security protocols protect it. So when you pay with your credit card at Zzounds, you can be sure that your payment is safe and secure.
PayPal
PayPal is a secure option to make online payments. It’s a straightforward and speedy way to shop without sharing your financial info. Zzounds takes PayPal for payment, so you can trust that your purchases are secure.
With PayPal, you log in with your account details and pay. Your personal information is encrypted and always safe. Also, PayPal offers buyer protection for eligible purchases, providing buyers peace of mind that their purchases are safeguarded.
Return Policy
At Zzounds, we want you to love your purchase! We offer a 45-day Return Policy. It starts when your package is delivered – not when it’s purchased or shipped. If you don’t love it within 45 days, return it for exchange or refund (minus shipping and handling fees).
Used, refurbished, and open-box items are also covered by our Return Policy. To qualify for your exchange or refund, items must include all original packaging and accessories. Once we get your return, we’ll verify its condition and process your exchange/refund. Sorry, if it’s more than 45 days since delivery, we can’t offer a refund/exchange.
Refunds
Refunds are key to having a good shopping experience with Zzounds. They offer refunds, but certain conditions apply. The amount refunded depends on the time between purchase and return, plus any fees or restocking fees.
- Generally, if an item is returned within 30 days, a full refund is given. It must be in its original condition and packaging.
- If it’s returned after 30 days, customers get a partial refund, depending on store policies. Plus, they may need to pay a restocking fee.
Exchanges
Zzounds is straightforward when it comes to exchanges. According to their website, they accept returns and exchanges within 60 days of purchase, on most products. Even if the item was bought more than 60 days ago, they may still accept an exchange if certain criteria are met. Lots of items come with a manufacturer’s warranty, that lasts a certain period after purchase.
For international orders, Zzounds don’t offer exchanges. Yet, they accept returns, but the customer pays for shipping costs. In conclusion, Zzounds offers great customer exchange and return policies, making it simple for customers to make changes or purchases, based on their needs.
Shipping
Zzounds is known for their speedy and dependable shipping. Customers can choose from multiple shipping options, depending on their needs.
- Orders over $49 within the continental US get free standard ground shipping (3-7 biz days).
- If less than $49, Zzounds offers a flat rate of $2.99 for standard ground shipping.
- For quicker delivery, customers can upgrade to expedited 2-day or next-day service.
Restrictions may be applied to certain products, like oversized items and select ones shipping directly from the manufacturer.
Zzounds also offers international shipping to many countries via UPS Worldwide Saver or Express. Delivery time differs based on the country, and customers can usually receive their order in 10-15 biz days with the standard option and 1-5 biz days with the express option.
Delivery Times
Delivery times vary based on the item bought and the address it’s sent to. Zzounds ships to U.S. addresses, APO/FPO, and many U.S. territories and countries globally. If orders are received before 11:00 AM EST, they usually ship out the same day and arrive in 2-3 days via standard shipping methods (USPS or UPS). Faster delivery times can be achieved with expedited shipping, but a fee applies.
Customers can get an estimated delivery date when they place an order online. Go to “View Cart” and enter the details. This is essential if you need your order fast because some items need extra time to process before shipping (up to 3 days).
Tracking
At CheapOAir, customers can track flights on the website. They can view their current flight status, and any changes to their itinerary. Customers can also enter flight info and receive email updates as the status changes. This is helpful for those with family members flying separately. Checking-in online? Track the check-in process and make adjustments.
CheapOAir also has features like:
- Viewing past bookings.
- Viewing travel trends.
- Recognizing patterns in how often they travel and where they go most.
Conclusion
Zzounds is a legit retailer that you can trust when obtaining musical instruments, sound gear, and more. Their prices are brilliant, their customer service dependable, and they have a good rep for top-notch products. Moreover, they provide lots of payment methods plus a generous return policy. Some cases even have 0% financing!
All in all, Zzounds should be on your list of best retailers if you’re seeking a reliable musical instrument shopping experience.
FAQs about: Is Zzounds Legit
Q: Is Zzounds legit?
A: Yes, Zzounds is a legitimate retailer of musical instruments and equipment. They have been in business since 1996, selling a wide range of musical instruments and accessories.
Q: What products does Zzounds sell?
A: Zzounds offers a wide range of musical instruments and accessories, including guitars, keyboards, drums, DJ equipment, recording equipment, and more.
Q: Does Zzounds offer free shipping?
A: Yes, Zzounds offers free shipping on orders over $49 within the contiguous United States.