Is Gotogate Legit? Uncovering the Truth About the Travel Site

Think of using Gotogate for your travels? Get the scoop with this review! Pros and cons uncovered. Get tranquility before your next adventure.

Quick facts: Is Gotogate Legit

  • ✅ GoToGate has been in business since 2008 and has more than 1.7 million customers worldwide – GoToGate
  • ✅ GoToGate is IATA accredited and offers more than 500 airlines – GoToGate
  • ✅ GoToGate offers a Price Match Guarantee, so customers can be assured that they are getting the best deal – GoToGate
  • ✅ GoToGate offers 24/7 customer service to all of their customers – GoToGate
  • ✅ GoToGate has received a TrustScore of 8.2 on Trustpilot
  • Introduction

    Gotogate is a popular travel website. It helps millions of people around the world compare prices for flights, hotels and car rentals. But there are some who doubt its legitimacy. In this overview, we’ll look into Gotogate’s background and services. We’ll also show you how to use the website safely. Plus, we’ll review customer experiences to help you decide if Gotogate is the right fit for you.

    What is Gotogate?

    Gotogate is a travel website that helps you find the best flights and other travel services. It provides a great tool for comparing flights and lists current offers from all the top airlines. Plus, it has an integrated hotel booking service with a big selection of accommodation worldwide.

    They also offer services like car rentals, ferry tickets and guided tours. To make things even better, Gotogate has phone booking centers for customers who want to talk to a representative in person. They are focused on providing great customer service and making sure your trip is stress-free and fun!

    What services does Gotogate offer?

    Gotogate is an online travel booking service. Customers can book flights, hotels, rental cars and package deals with popular airlines and hotel chains. They can search for flight tickets, find prices on activities, tours, insurance, yachts, jets and helicopters.

    Gotogate provides 24/7 customer support in multiple languages. Safely pay with Visa, Mastercard and American Express. Price-match guarantee too – if you find a cheaper flight, they will match it or refund you!

    History of Gotogate

    Gotogate is a travel search engine and online booking company, established in 2003. The parent company, Bravofly Rumbo Group, is a publicly traded Swiss organization. It has offices in many European countries.

    Gotogate was made to make international travel simple, cost-effective and enjoyable for customers. The website searches flight prices from over 800 airlines. It also searches car rental rates and hotel prices at more than 300,000 destinations worldwide.

    Customers can book flights, hotels and car rentals directly on the Gotogate website or app. iOS and Android devices are supported. Customers can also use loyalty points from partner airlines to book flights at discounted prices.

    Gotogate has won lots of awards over 16 years of service. One example is the Cornavin Best Online Travel Agency in 2019. It has a great user rating for its quick booking process and customer service. The customer service department is available 24/7 by phone or email to help with queries.

    When was Gotogate founded?

    Gotogate is a travel site, founded in 2012. It’s owned by the top online travel provider in the Nordic countries, e-Travel. Gotogate gives customers access to over 500 airline partners, 20,000 hotel properties, and 5,000 car rental locations worldwide.

    It offers users the ability to easily compare prices from different providers. It also has helpful features like flexible ticket searching and flexible holiday packages.

    Yet, there have been complaints about its customer service. Some users say it takes too long to get refunds when they cancel. It can also be hard to make changes to existing bookings.

    To make sure you’re happy with Gotogate, take a moment to consider its pros and cons before booking your travels:

    • Pros:
      • Easy to compare prices from different providers
      • Flexible ticket searching
      • Flexible holiday packages
    • Cons:
      • Poor customer service
      • Long wait times for refunds
      • Difficult to make changes to existing bookings

    Who owns Gotogate?

    Gotogate is an online travel firm owned by the Avia Solutions Group. Avia Solutions is a major player in the travel biz, giving airlines, airports, and other travel-related bizs total solutions.

    Gotogate has been in business since 2004. It’s accessible to customers in over 50 countries. It offers discounted rates on flights, hotels, car rentals, airport transfers, and more. Gotogate has a website and a toll-free phone number, so customers can find their dream destination and fix any problems with their purchase fast.

    Reviews

    Reviews are super important when it comes to judging a business’s credibility and trustworthiness. Especially in the digital age, customers rely on reviews and ratings to make decisions. Analyzing Gotogate reviews is a must to get an accurate review.

    Luckily, there are loads of customer reviews online about Gotogate’s services. Trustpilot, TripAdvisor, Google, and Facebook all have reviews. Most reviews for Gotogate are good and praise the company for its convenience, good prices, quick customer service and secure online booking system. Some reviews, however, are negative, mentioning bad customer service experiences or dissatisfaction with flight tickets purchased from Gotogate.

    Looking at both good and bad opinions can help potential customers decide if Gotogate is the right travel site for them.

    What do customers say about Gotogate?

    Gotogate has got the thumbs-up from customers. They love the convenience and the bargains they find. Also, they treasure Gotogate’s 24/7 customer service. But some are not happy with the hidden charges and long wait times. Despite this, most customers are content with Gotogate. Yet, a few problems still need to be fixed:

    • Hidden charges
    • Long wait times

    Are there any negative reviews?

    Researching Gotogate? Many reviews are positive; they offer low prices and helpful customer service. Some reviews say certain features are not very intuitive. Also, a few customers have experienced delays while getting refunds.

    Generally, most reviews are good. Still, read multiple reviews to get an accurate picture of the company’s services and customer experience.

    Security

    Safety is essential when it comes to web buys. This is particularly true with a mysterious travel agency. You must make sure the site you use is legit. Gotogate is a secure and dependable travel site, so customers can shop with ease.

    Gotogate works with secure connections and data encryption. This keeps your info and transactions safe. The site also has a strict privacy policy that guards customers against spam or other unsolicited offers. Moreover, Gotogate follows the General Data Protection Regulation (GDPR) in all EU countries. This ensures that any personal data collected is used responsibly and securely stored. You can trust Gotogate, knowing your personal and financial info is secure when you book with them!

    Is Gotogate secure?

    Gotogate is a reliable travel site. It offers an easy and secure way to book flights and hotel reservations. They guarantee the lowest legal price for their customers. The website uses the latest SSL encryption technology to protect customers’ data. Moreover, they don’t share any personal details without permission.

    Furthermore, Gotogate is certified by Trustwave. This ensures transactions on their site are safe from hackers. VeriSign and McAfee Secure constantly audit their server activity to detect any suspicious activity. Gotogate is a dependable source for travel booking services with plenty of safety measures in place.

    What payment methods does Gotogate accept?

    Gotogate accepts a range of payment methods – Visa, Mastercard, American Express, select debit cards, PayPal, Apple Pay, and e-Wallet providers such as Skrill. Plus, certain international bank transfers. All payments are encrypted with SSL technology for safety.

    Cash payments or checks/money orders are not accepted for online purchases. Note that the payment gateway used by Gotogate might differ depending on the country and payment method you choose.

    Pricing

    Gotogate is a famous online travel site, known for amazing rates and discounts. When booking with Gotogate, customers can compare prices and discounts to get the best value for their money. Gotogate’s pricing system is simple; customers get an invoice from the airline or supplier which includes taxes and fees. Plus, customers may get special offers from Gotogate when they book certain trips.

    For budget-minded travelers, Gotogate offers many ways to save money. For instance, customers can get free flights when they purchase two tickets or get discounted group fares when three or more people travel together. Also, there are promotions on car rentals and hotel stays bundled together with airfares, making the overall cost lower.

    How does Gotogate compare to other travel sites?

    Gotogate provides over 750 airlines, 400k hotels, and 20 million fare combos. They offer flights, car rentals, and accommodations in one step. Their search engine helps you find the best deals for your budget. They have exclusive partnerships with airlines and other suppliers that give lower fares than other sites. They’re also a part of Gilt City, where you can get exclusive coupons & discounts.

    Gotogate provides travelers with info about destinations and award-winning customer support 24/7.

    Are there any hidden fees or charges?

    Gotogate offers great prices on flights and hotels. But, customers should be aware of any extra fees or charges. These could be taxes, airport service fees, payment processing charges, etc. Travelling outside the US? Airline and/or hotel taxes, surcharges, and other costs may apply. Plus, if you change your booking within 5 days, Gotogate may charge you a cancellation fee.

    So, make sure to read through the terms and conditions before booking. That way you know what costs to expect.

    Conclusion

    Gotogate is a great choice for travelers who want an easy and affordable way to book their trips. It’s part of the well-known Booking Holdings, Inc. network.

    The website gives lots of options – flights, rental cars, hotels and more – at competitive prices. Plus, it has 24/7 customer service reps to help with any questions or issues. All these features have built Gotogate a positive rep in the travel industry.

    FAQs about: Is Gotogate Legit

    Q1: Is Gotogate legit?

    A1: Yes, Gotogate is a legitimate and reliable travel website.

    Q2: Does Gotogate offer refunds?

    A2: Yes, Gotogate offers a refund policy and customers are eligible for a refund if their flight is cancelled or delayed.

    Q3: Does Gotogate offer customer service?

    A3: Yes, Gotogate offers customer service and they can be contacted via email or telephone.