Searching for a dependable travel website to arrange your fantasy trip? Questioning if Travelocity is the correct pick for you? Let’s discover the reality about this renowned travel site and check if it’s genuine.
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Quick facts: Is Travelocity Legit
- ✅ Travelocity has an A+ rating with the Better Business Bureau (BBB)
Source: Better Business Bureau - ✅ Travelocity has a TrustScore of 8.6/10 and is rated “excellent” by Trustpilot users.
Source: Trustpilot - ✅ Travelocity has received more than 13,000 reviews on Trustpilot, with an average rating of 4.3/5 stars.
Source: Trustpilot - ✅ Travelocity has over 20 million customers and offers over 1 million hotels in more than 3,000 destinations.
Source: Travelocity - ✅ 97% of customers rate Travelocity’s customer service as “Excellent” or “Good”.
Source: Trustpilot
Introduction
Travelocity? Is it legit? Established in 1996, Travelocity is an online platform offering travel services worldwide. It offers flights, hotels, car rentals and cruise packages. Plus, its search capabilities and customer service are top-notch.
This article aims to uncover if Travelocity is reliable for individuals who want to book their next trip. We’ll look at Travelocity’s history, fees and policies. Also, we’ll discuss user experiences with the website so you can make an informed decision about using Travelocity.
What is Travelocity?
Travelocity is a top-notch travel site. It began in 1996 and is renowned for its vacation packages, hotel deals, and flight tickets.
Owned by the massive Expedia Group, Travelocity customers get access to their extensive network of hotels, resorts, and airlines. Plus, they are eligible for discounts that can’t be found elsewhere.
Travelocity boasts superb customer service. They offer 24/7 help and earned an A+ rating from the Better Business Bureau.
History of Travelocity
Travelocity has been assisting travelers with their flight, hotel and car rental needs for near two decades. Established in 1996, it was one of the first online travel agencies that enabled customers to book online. At that point, people had lots of options from airlines, hotels and car rentals around the planet. The company became renowned quickly and its website was popular.
Throughout the years, the company changed hands multiple times until eventually being taken over by Expedia Group in 2020. Now, with their parent companies such as Hotels.com and Expedia, services are offered through Travelocity’s platform. Even after all these years, Travelocity remains a popular selection for travelers who need to book their next trip fast and easy.
Services Offered by Travelocity
Travelocity is an online travel agency, owned by Expedia Group. It helps you plan trips. You can book flights, hotels, car rentals, cruises, vacation packages and activities. Free cancellation on most reservations, flexible payment options and 24-hour customer support are some of its features.
If you find a lower price elsewhere, Travelocity’s “Price Match Guarantee” will refund you the difference. It also has a loyalty program. With it, you get exclusive deals, cash back points and free nights at select properties. You can also find cheap flights by subscribing to top airline newsletters or using the Travelocity app for discounts.
With so many money-saving options, it’s no surprise that Travelocity is popular. Check it out!
Is Travelocity Legit?
Travelocity is a travel website that many love. But, questions about its legitimacy have been raised. Other sites show that most customers are happy. But, some had issues with their orders or service.
To decide if Travelocity is legit, look at the facts. It meets industry standards and has over 11 million happy customers. It has been in business since 1996. It is backed by the well-known Expedia Group. Moreover, it offers a price match guarantee – so you get the best value for your money. Lastly, it has a variety of payment options – making paying easy and secure. All these facts make Travelocity an excellent choice for travelers looking for great deals and convenience.
Customer Reviews
Customer reviews are great for new customers to make sure they’re making the right decision. And with Travelocity, there’s no shortage of reviews! Customers have rated it from one to five stars. Most of them praised its convenience and the easy-to-use app and website design. Prices are competitive too.
Although, a few people complained about customer service quality or reliability. But these complaints are limited to only a small percentage.
Security and Privacy
Security and privacy are essential when using any online travel site. Travelocity provides a comprehensive privacy policy explaining how user data is used and safeguarded. They use encryption technology to protect data and won’t sell or give it to third parties. Plus, they give users the option to opt-out of direct marketing, promotional emails, or sharing info with third parties.
Travelocity also focuses on customer satisfaction. They have a customer service team available globally, 24/7. If customers are not happy with their experience, they can submit a complaint through Travelocity’s website and expect quick resolution. To ensure customers are safe when booking through Travelocity, the company has multiple safety certifications including McAfee Secure and TRUSTe.
Refund and Cancellation Policies
Artfire.com is an online marketplace for artisans and small business owners to create stores to sell handcrafted creations. It’s important to understand Artfire’s refund and cancellation policies before using the website or making a purchase.
- No refunds are given for digital products like downloadable patterns, fonts, or other digital items. If you change your mind about a purchase already made, no refund is issued.
- For physical items, Artfire has a 60-day return policy. If you’re unhappy with your purchase, contact them within 60 days for a return or exchange.
- Cancellations must be made within 12 hours of placing the order to get a full refund. After 12 hours, an 8% fee is applied to the total order. Credit card payments incur additional processing fees.
- Once an item ships, orders cannot be cancelled. Please review orders carefully before finalizing!
Pros and Cons
Travelocity is a well-known online travel site, offering travelers a lot of services to make their next trip better. But, some folks ask, is Travelocity legit? Here’s a look at some of the positives and negatives.
Positives:
- Many destinations and hotels to select from
- Good prices and discounts
- 24/7 customer service
- Easy search engine
Negatives:
- Fees for changing or canceling bookings in certain cases
- Difficult to find deals on certain flights or hotels
- Not as many rewards as other sites like Expedia or Hotels.com
Overall, Travelocity has great services and benefits that can make traveling simpler and cheaper. Be sure to read the terms when booking flights or hotels so you know what you’re agreeing to!
Pros
Buyma is a renowned travel site offering flights, hotels and package deals to members. It’s reputed for being affordable and reliable for explorers and bargain-hunters alike. Boasting over 20 million users, Buyma remains one of the most popular travel companies.
Benefits of Buyma include:
- Prices – Competitive rates for flights, hotels and packages, compared to other sites
- Customer service – Knowledgeable staff ready to help with any issue
- Variety – Wide selection of destinations and packages
- Easy booking process – Intuitive website, quick and hassle-free bookings.
Cons
Booking travel online can make some people wary. Travelocity has some cons. It may not always offer the best deals or prices. It could charge customers for services without consent or change bookings without warning. Plus, customer service can be tricky and the checkout process is complicated. Lastly, its cancellation fee is pricey compared to other sites.
Conclusion
Reviewing Travelocity’s info reveals they are dependable and safe for globetrotters. Their customer service team is amazing, ensuring everyone has a great experience booking trips. Prices are competitive with other travel sites. Plus, many destinations to choose from. They offer secure payments and even travel insurance. So, Travelocity is a trustworthy source when planning your next trip.
FAQs about: Is Travelocity Legit
Q1: Is Travelocity a legitimate company?
A1: Yes, Travelocity is a legitimate company and is a part of Expedia Group, the world’s largest travel company.
Q2: Is Travelocity safe for booking?
A2: Yes, Travelocity is a safe and secure website for booking travel. All personal information is protected with the latest encryption technology.
Q3: Does Travelocity have good customer service?
A3: Yes, Travelocity has excellent customer service. They offer 24/7 support with a live chat and phone line, and their customer service team is knowledgeable and helpful.