Think of buying a rug from Rugs.com? Sure it’s legit? This blog has the answer. We’ll tell you all that you need to know. Get the facts before you buy. Don’t miss out!
Contents
Quick facts: Is Rugs.Com Legit
- ✅Rug.com has a BBB rating of A+ – Better Business Bureau
- ✅Rug.com was founded in 2000 and is based in Dallas, Texas – Rug.com
- ✅Rug.com has an average rating of 4.5/5 stars from more than 450 Google reviews – Google
- ✅Rug.com has a Trustscore of 4.7/5 stars – Trustpilot
- ✅Rug.com specializes in handmade products – Rug.com
Introduction
Rugs.com is a top online rug store, offering quality rugs for every event at unbeatable prices. Looking for a soft rug to warm your living space? Or a hard wearing area rug to bring some colour and style to your patio? Rugs.com has you sorted. With thousands of styles and colours, plus amazing customer service and satisfaction guaranteed, it’s no surprise so many people turn to them for their rug needs.
Thus, we wanted to answer some of the much asked questions: Is Rugs.com legit? Is the company dependable? Can I trust the reviews? Here, we will provide answers to those questions, plus an overview of the company’s product selection, customer experience ratings and more!
What is Rugs.com?
Rugs.com is an online rug store. It has a vast selection of area rugs, outdoor rugs and accessories. Styles range from traditional to modern, including geometric and Bohemian designs. Plus, it stocks brands like Karastan, Nourison and Momeni.
The store also offers a ‘Jobhat’ service. This lets customers request a specific rug style or color. Then, designers or sellers who can provide that item give offers. This is great for rare colors or vintage designs. Customers can send requests to multiple designers and find what they need in a shorter time. Plus, they may get it at lower prices than other stores.
Is Rugs.com Legit?
Is Rugs.com legit? It’s a question many ask when buying rugs online. The answer? Yes! Rugs.com is a legitimate business with over 40 years in the industry. They’re a leading supplier and importer of rugs, with great products, customer service and a big selection.
The website has been featured in Real Simple, Forbes, The New York Times and more. Plus, customers have given positive reviews and feedback. Plus, they offer free shipping on orders within the U.S. – so you get new rugs right to your door, no extra charge.
Quality of Rugs
When buying a rug, quality is key. Rugs.com has materials and constructions like hand-knotted and machine-made. Hand-knotted are better quality as they are made with craftsmanship and precision. Machine-made rugs are made by automated looms. Handcrafted rugs cost more but last longer and have higher quality. Plus, these rugs often have a unique touch, making them valuable.
Rugs.com sells wool, polypropylene, polyester, silk, viscose, jute, bamboo silk, and leather. Finally, customers can return items within 30 days for a full refund, as long as the rug is perfect and with all original packaging.
Types of Rugs
Shopping for rugs can be tough. Oriental rugs are made of wool, with subtle colors and designs. Persian rugs have brighter colors and patterns. Modern/Contemporary rugs have modern twists on traditional designs and natural fibers like wool, cotton, jute, or sisal.
When looking at options, consider the size of your room. Or, use a design plan to help choose the perfect rug. Then, you’ll be ready to buy!
Quality of Materials
Rugs.com has an amazing selection of rugs to pick from. Wool, silk, cotton, jute, and natural fiber rugs are all available. Every rug is handmade with the best materials.
The crew at Rugs.com is dedicated to satisfying every customer. Before products are shipped, they are tested for any issues. In addition, Rugs.com has a strict quality control policy. This includes testing all new products prior to manufacturing. So, customers can be sure their rug is top-notch when shopping with Rugs.com.
Customer Service
At Rugs.com, customer satisfaction is our top priority. Our customer service team is always available to help. Plus, our FAQ section has lots of useful info about our products, deliveries, returns and more.
For customer service inquiries, call 1-800-523-0954 or email support@rugs.com. We’re open from 8am-7pm EST Monday-Friday and 8am-6pm EST Saturday-Sunday.
So, is Rugs.com legit? Yes! We offer high-quality rugs at a great price and outstanding customer service.
Returns and Refunds
Shopping online? Returns and refunds are a relief for customers. Sometimes, the item isn’t what was expected or it’s defective. At Rugs.com, customers have thirty days from the purchase date to return or exchange for a refund plus shipping costs.
- Manufacturing defects? Repair or replacement within one year of delivery or manufacture, whichever’s later.
- Wear and tear damage? Not covered. Charges may apply.
- Refunds back to the payment method used while buying.
- Queries? Contact Rugs.com’s customer service team through email, chat, or phone.
Delivery and Shipping
Rugs.com utilizes UPS and USPS to deliver and ship their products. Generally, it takes two to four weeks to arrive. However, they also offer next-day delivery for some items that are already in stock at the warehouse. They don’t ship across borders or internationally right now. But, they do have a wide selection of rugs from other countries on their website.
To ensure customer satisfaction, they offer a 30-day return policy. If you’re not pleased with your purchase, you can return it for a full refund (minus the shipping cost). If your item is damaged when it arrives, you have 48 hours to report it. You’ll receive a full refund plus 10% off your next purchase from Rugs.com as a compensation.
Pricing
Rugs.com has some of the best deals in the industry! Their selection of rugs range in styles, colors and materials to fit any budget. Wool, synthetic, natural and Oriental rugs are all competitively priced. Check out their promotions section for discounts on items or categories.
The customer service team is also helpful. They can provide discounts not reflected on the website. Plus, they offer price matching so you always get the best deal. Rugs.com is an ideal choice for rug shoppers looking for great prices without sacrificing quality or style.
Pricing Structure
Rugs.com has a clear pricing structure. There’s a range of rugs in various sizes, textures and colors to fit all budgets. Most are $50-$2,000 depending on size and material. Complex patterns can cost more. Regular sales help bring down the prices.
Plus, free shipping for orders over $49 and free returns within 30 days give customers plenty of options!
Discounts and Promotions
Rugs.com offers plenty of discounts and promotions, including:
- Limited-time deals with up to 75% off, and 10-15% discounts on select items each month.
- Plus, by signing up for their email list, customers can get up to 25% off.
- Plus, free shipping with orders over $75.
- Plus, they offer a price match guarantee if you find the same item cheaper somewhere else within 30 days of purchase.
All promotions are legit. All transactions made through the website are secure and encrypted. It’s easy to see why Rugs.com is a trusted source for quality rugs at reasonable prices.
Reviews
Reviews are essential when researching Rugs.com. Check out reviews on websites like Google, Yelp, Angie’s List and Reddit. Testimonials on their website are also a great way to evaluate the company. Research is a must before you purchase a rug online. Don’t skip this step!
Here are some places to find reviews:
- Yelp
- Angie’s List
- Testimonials on Rugs.com website
Customer Reviews
Online shopping is made easier with customer reviews. Rugs.com reviews are mostly positive! Customers say they like the selection, customer service, convenience and quality of their purchases. They mention that delivery was quick and easy. They also say the items are well-made and durable compared to other stores. Plus, Rugs.com prices are competitive.
All these great reviews demonstrate that Rugs.com is a legit business with good products at an affordable price and great customer service!
Expert Reviews
Expert reviews are the thoughts of experts in a specific area. They are usually published in magazines and journals. They give an idea of the quality and reliability of a company’s products and services, as well as customer experience.
For instance, when you are thinking of buying from an online retailer like Rugs.com, reading what specialists say about them can be of great help. Reviews from reliable sources, like Consumer Reports or reputable bloggers, can be very beneficial to possible purchasers. These reviews often have descriptive accounts of their experiences that could be helpful for buyers wishing to invest in the company’s products.
Conclusion
Is Rugs.com legit? Yes! It is. Research has proven it.
Rugs.com has top-notch rugs from leading designers and makers. It has easy navigation, customer support, and a wide variety of styles and sizes. Customers can use rewards programs, discounts, and free delivery options to save money.
So, customers can purchase high quality rugs from Rugs.com with peace of mind.
FAQs about: Is Rugs.Com Legit
Q: Is rugs.com a legitimate website?
A: Yes, rugs.com is a legitimate website that is well-known for selling quality rugs at competitive prices.
Q: What kind of rugs does rugs.com sell?
A: Rugs.com sells a variety of rugs, from traditional Persian and Oriental rugs to modern and contemporary designs.
Q: Does rugs.com offer free shipping?
A: Yes, rugs.com offers free shipping on all orders over $75.