Time and cash – worth it for SurveyMonkey? Let’s find out! This review will give you the details for quite an educated selection about using SurveyMonkey for your data needs. Boom.
Quick facts: Is Surveymonkey Legit
Overview
SurveyMonkey: legit or not? It’s legit! Established in 1999, this online survey-making platform is now one of the most popular survey tools.
It offers users:
- Survey types
- Question types
- Customization options
- Data export formats
- Plus more
And a helpful customer service team, with a library of how-to resources.
For businesses wanting to conduct surveys quickly and efficiently, SurveyMonkey is a reliable choice.
What is SurveyMonkey?
SurveyMonkey is an awesome way for businesses to create surveys and measure customer experience. It’s a great tool for collecting feedback from customers for market research, product feedback, and more. Use it to distribute surveys through social media, email, or embed it on websites. All responses are collected in one dashboard, where you can view and analyze findings with built-in reports or export data in multiple formats (Excel, CSV).
SurveyMonkey is reliable and offers many features. It has data security, comprehensive analytics capabilities, survey templates, and more. Plus, it comes with a free plan that gives basic features and access to 1,000 respondents per month.
What Features Does It Offer?
SurveyMonkey is an online survey platform that assists businesses in gathering reliable feedback from their customers. It’s packed with features, making it a great choice for companies aiming to get the most out of their surveys.
It has an intuitive drag-and-drop editor for creating custom survey forms. There are also many ready-made templates for businesses who don’t have the time or skills to design from scratch. Plus, it has advanced tools like skip logic and branching, which let users tailor the survey experience based on responses. Plus, they provide comprehensive analytics and data export options so users can view and analyze results in real-time.
In sum, SurveyMonkey provides dependable survey capabilities for companies of any size looking to enhance customer experience.
Pros
SurveyMonkey is a great choice for survey design. It’s easy to use, feature-rich and intuitive. You can customize your survey design, add multimedia elements, and use advanced stats tools. It has many pricing plans to fit any budget. Get help with online support and tutorials. It’s trusted by millions of businesses around the world. Plus, SurveyMonkey is GDPR compliant and guarantees data security.
Easy to Use
SurveyMonkey’s pricing is simple! The free plan enables users to create surveys with up to 10 questions and 100 responses. Plus, access basic reporting and analysis tools.
Paid plans offer more questions, customized reports, increased respondent limits, email invitations, skip logic, and more. The paid plans range from $25/month to $99/month.
For corporate customers, SurveyMonkey provides tailored packages. These come with extra features such as white-labeling, dedicated support, priority phone support, custom user permissions, and data protection measures. Prices depend on the number of users or surveys created per month.
Flexible Pricing
SurveyMonkey offers different pricing plans. Their free plan allows users to create unlimited surveys and polls, plus collect up to 100 responses per survey, without an expiration date.
Their two paid plans are Standard and Gold. They include unlimited surveys and polls, plus features like logic branching, Piped Text, Social Media Tracking, and Custom Reports. Both plans can be paid for month-to-month or annually. The Standard plan costs $25/month month-to-month and the Gold plan is $49/month. Paying annually gives a discount of 20% on the Standard plan and 10% on the Gold plan. This way, SurveyMonkey can suit any budget while still delivering a top-notch service.
Comprehensive Reporting
SurveyMonkey gives you comprehensive reporting to track customer feedback. It’s data is easy to understand and includes insights into customer satisfaction, product ratings, customer service feedback, customer demographics, engagement rates, and more. This data can help you understand customer behavior and make decisions on how to improve your products and services.
SurveyMonkey also provides the power to identify trends over time, so that you can anticipate future opportunities for improvement. Using SurveyMonkey for data collection and analysis is a great way to benefit from comprehensive reporting.
Cons
SurveyMonkey has cons to consider. Question types are limited and most templates are basic. Fees may apply for multiple languages, randomization, and higher response limits. Plus, the Pro Plan service may cost $20-$50 a month. Some users experience difficulty with customer support.
Think carefully before deciding if SurveyMonkey is right for you:
- Question types are limited and most templates are basic.
- Fees may apply for multiple languages, randomization, and higher response limits.
- Pro Plan service may cost $20-$50 a month.
- Some users experience difficulty with customer support.
Limited Customization
SurveyMonkey – a popular online survey platform around for over two decades. Easily create and send surveys, but it doesn’t offer much customization. Predetermined question types and no advanced analytics or multi-language option.
Still, SurveyMonkey can be great for businesses who want quick surveys without coding or extra software. Plus, you can use it on the go. But if you need more customization, there are other survey software platforms available.
Limited Support
The Limited Support package of SurveyMonkey’s paid plans starts at $25 per month. This plan offers help through email only. Great if you’re running a few surveys every now and then. But it may not be enough for large-scale survey programs.
It also limits the number of respondents and surveys each month. Consider your support needs before selecting the right pricing plan.
No Offline Surveys
SurveyMonkey doesn’t offer surveys for offline use. So, if you need data from people who don’t use the internet, it won’t work. But, they do have great features such as free plans and survey templates that other companies don’t.
Also, SurveyMonkey offers a Money Back Guarantee. If you’re not happy, you can get your money back within 30 days of purchase. This applies to both monthly and yearly plans, but there may be restrictions on what you can get a refund for.
Lastly, you can cancel your subscription whenever, without penalty or added expense. If you cancel before your billing period ends, you won’t be charged for the remainder of your subscription.
Alternatives
SurveyMonkey is not alone. There are plenty of other survey-taking companies. Some are free or have free trials, so you can try them without a trial period with SurveyMonkey.
- Typeform is great for customizing and custom designs.
- Google Forms is free and part of Google Suite.
- SoGoSurvey has advanced features, like sentiment analysis and automated reporting.
Each one has its pros and cons, so pick the one that fits your needs best.
Google Forms
Google Forms is a free and awesome tool! It’s part of Google’s suite of office apps. It lets you create surveys, quizzes, polls, forms, and more. Sharing is easy and you can get the data from responses in real time.
Unlike Etix, there are no fees. Plus, it’s great if you already use G Suite services like Gmail and Docs. You can link them together. The free version lets you collect up to 100 responses. Unlimited responses are available with a G Suite subscription. All data is securely stored on Google’s servers. Access it from anywhere with internet.
Typeform
Typeform is gaining popularity due to its focus on user experience. It has stunning visuals and fun, conversational style questions that keep respondents engaged. Typeform also provides an intuitive drag-and-drop builder for users to control data collection and look & feel of forms/surveys.
Respondents can share input/feedback by uploading a file, typing audio, or selecting from a multiple choice list. They can also draw with their finger or mouse for more creative feedback.
However, there are potential drawbacks. Respondents may find it hard to remember what they typed unless they write it down. Typeform also requires pre-payment for higher limits on responses and storage space, which can be expensive depending on usage.
QuestionPro
QuestionPro is a top-tier survey creation tool. It offers users a range of features, like customizable templates and over 150 question types! Surveys made with QuestionPro are mobile-friendly and can be shared by email or text. Plus, it gives users the ability to segment and branch their surveys for different target audiences.
For those who need to construct online surveys quickly, QuestionPro is an ideal choice.
Final Verdict
SurveyMonkey offers lots of survey and questionnaire designs with an easy-to-use interface. Plus, their customer service is ready to help with any queries or issues. All in all, this platform looks great for businesses of any size – just make sure to check which plan fits you best.
Assessing features, pricing, customer service and reviews of SurveyMonkey makes it obvious; it’s the perfect source for surveys.
Is SurveyMonkey Legit?
SurveyMonkey is a well-known market research and survey software platform. But is it legit? Absolutely! Since 1999, it has been trusted by businesses, nonprofits, governments, schools, universities, and individuals. Its user-friendly interface enables anyone to quickly create professional surveys.
The platform offers free accounts and paid plans. Those who need more features, like custom themes, logic jumps, or higher response limits, can upgrade. Moreover, SurveyMonkey provides SSL encryption and two-factor authentication to protect your data. They also comply with GDPR and other regulations to keep your information safe. All in all, SurveyMonkey is a dependable survey software solution.
Is SurveyMonkey Worth It?
SurveyMonkey is a well-known online platform which helps survey makers design, distribute and analyze their surveys. It has 50 million users globally. It has different features like various response formats, questions types and distribution methods. But these features come with a price – SurveyMonkey has various plans depending on the type of survey and your budget.
So, is it worth it? That depends. If you need a tool with multiple features to make professional surveys quickly, then SurveyMonkey may be the right option. However, if you don’t need all these features or need to save money, there are other options like Google Forms or Typeform. It’s all about finding the right balance between cost and features when deciding if SurveyMonkey is worth it for you.
FAQs about: Is Surveymonkey Legit
Q: Is SurveyMonkey Legit?
A: Yes, SurveyMonkey is a legitimate survey platform that is used by millions of people around the world.
Q: What kind of security does SurveyMonkey offer?
A: SurveyMonkey utilizes industry-standard security measures and encryption technologies to protect the privacy and security of data collected from surveys.
Q: How does SurveyMonkey protect my data?
A: SurveyMonkey utilizes multiple layers of security to protect your data. This includes encryption, authentication, data access control, and audit trails.