Thinking of Viator for your next getaway? Not sure if the company is trustworthy? Let this article demystify the truth and help you make the perfect pick!
Contents
Quick facts: Is Viator Legit
- ✅Viator is a TripAdvisor company, which is known to be a trusted brand and has been in business since 1995. (TripAdvisor)
- ✅Viator offers more than 96,000 unique trips, activities, and experiences in over 1,500 destinations worldwide. (Viator)
- ✅Viator is the world’s leading resource for booking activities and experiences, with a customer satisfaction rate of 97.3%. (Viator)
- ✅Viator is the top-rated activity and tour provider on the TripAdvisor platform, with more than 800,000 reviews. (TripAdvisor)
- ✅Viator provides a variety of payment methods, including major credit cards, PayPal, Apple Pay, and more. (Viator)
Introduction
Viator is a famed online travel firm. It has been around for more than 15 years and is a well-known name in the travel world. But, with many online companies providing similar services, is Viator legit? In this article, we’ll dig into the facts.
We’ll look at Viator’s safety precautions, customer service, prices, and more. Finally, we’ll give you our opinion on if Viator is worth considering when booking your next trip:
Overview of Viator
Viator is an online travel company that makes planning trips a breeze. They offer over 10,000 experiences across more than 2,000 cities worldwide. Plus, you can filter for budget-friendly trips, last-minute discounts, and family-friendly options. All the essentials – from conference calls to airport transfers and guided tours – are accessible through Viator. You can book your trip from start to finish in just a few clicks!
Want to create activities for a specific date or time? Or find the perfect day trip or weekend break? Or tailor a vacation package just for you? Viator has you covered!
What is Viator?
Viator is an online travel company. It helps customers find and book activities, tours, and attractions globally. They have over 800,000 experiences in over 2,000 destinations. Founded in 1995, their mission is to give travelers the best of what they seek.
It’s the perfect place to search, compare prices, and read reviews before booking. They guarantee satisfaction, plus offer extra discounts and user ratings & reviews. And if any issue arises, there’s 24/7 customer service support.
Viator simplifies trip planning by providing all the options on one platform. Travelers can easily compare experiences & prices!
Safety and Security
When considering a tour, safety is key. Is Viator legit? Yes! As one of the world’s largest online travel companies, safety and security are of utmost importance. From their staff to travelers, safety is always a priority.
Viator has measures in place to ensure minimal risk. Tour operators must provide clear terms and conditions. Travelers will have access to detailed information about the destination, including health and safety regulations. Plus, Viator’s customer support team is available 24/7 to answer any questions or concerns regarding safety or security.
Viator’s security measures
Viator ensures customers’ safety. They use a secure server layer that encrypts customer info. 256-bit Extended Validation SSL security, like banks use, keeps customers’ info secure from third parties.
Viator has two-factor authentication for account access and payments. Payments are processed through trusted providers, like Mastercard and Visa. Viator also complies with PCI Data Security Standards. This means no one but authorized personnel can access customer financial info.
Viator’s customer service
Viator’s customer service can be both a pro and con. People have reported satisfactory experiences with helpful, timely, and friendly reps. But others have had unfortunate experiences.
To get the best experience, check out Bankrate reviews. These reviews can give you an idea of what to expect. They can help you discover potential issues before you use Viator. That way, you can make an informed decision.
Reviews and Ratings
Are you searching for a reliable travel company? Reviews and ratings can be a great help. Want to know if Viator is legit? In this article, we’ll reveal the truth.
We’ll check out Viator’s reviews and ratings on multiple platforms. This will give us an idea of how legitimate and dependable their services are. We will also look into other evidence to see if Viator is trustworthy. At the end, you will be informed and can decide if booking with Viator is worth your time and money.
Viator’s customer reviews
Viator’s customers are largely positive. Reasons they cite include convenience, customer service and a wide selection of tours. The company has an A+ BBB rating and a 4.8/5 star rating on Trustpilot.
There’s lots of activities to choose from – from day trips to unique experiences like wine tasting or hot air balloon rides. Customers are happy with Viator’s customer service and helpful booking information. They can easily reschedule or cancel trips without penalty, plus they get email confirmations for their booking.
In conclusion, customers recommend Viator for its range of activities, great customer service and easy booking process.
Viator’s ratings
Viator is a renowned online travel company that lets travelers book tours, attractions, and activities around the world. It’s very highly rated on TripAdvisor and Yelp, where it has earned an “Excellent” badge.
Not all reviews are positive though. On TripAdvisor and Yelp, there are some negative comments about Viator. Customers have had bad customer service and some think the tours are too pricey compared to local tour companies. Plus, there are reports of fraudulent activities linked to Viator, like credit card fraud.
In the end, it is the traveler’s call if Viator is right for them. They should consider its pro’s and con’s before booking. Viator has superb ratings on well-known review sites, and a huge choice of tours and activities around the world. It could be a great pick for those wanting an effortless way to plan their vacation.
Pricing
Viator is competitive when it comes to pricing. They check their competitors’ prices and try to beat them or match them. In this way, travelers know they got the best price for their trips. Moreover, Viator offers promotional codes and discounts on some products. Sign up for their newsletter or follow them on social media to find great deals!
The pricing system is simple. Viator sets the price for each activity and customers can buy it directly from the website. Usually, payment is made upfront. There are no hidden fees or prices when you book with Viator. What you see is what you get!
Viator’s pricing structure
Viator is a renowned travel company. It provides trips to many countries. One of the first things customers observe is the pricing. Low-cost flights and packages, plus discounts for regulars.
Furthermore, Viator offers excellent customer service. You can phone, email, chat, or look at the FAQs. The customer support team is friendly and knowledgeable.
Viator has a price match guarantee. You won’t pay more than necessary. This includes last minute bookings, so you can always get the best deal.
Viator’s discounts and deals
Viator is a legit travel company with its HQ in San Fran and offices in many countries. It offers discounts on experiences in thousands of destinations.
It gives customers exclusive member-only discounts, daily deals, weekly sales and Last Minute Deals. Plus, customers can save money with discounted tickets, pre-paid vouchers, package deals and other offers. For even more savings, Viator provides free shipping on orders over a certain amount and generous return policies.
Conclusion
Viator is a legit travel biz. They’ve been around since 1995, building up a huge network of travel partners and refining their services. Customers rave about Viator, saying their tours are worth the price.
However, some customers have worries about customer service. But, Trustpilot gives Viator a solid rating, plus there are multiple ways to get in touch with support. In the end, Viator is a great choice for travelers who want to explore the world. Plus, it offers customers lots of chances to make memories that will last forever.
Summary of Viator
Viator is an acclaimed travel company situated in San Francisco, California. It offers packages to 2,000+ destinations worldwide. It has independent trips, escorted tours, cruises and more! Established in 1995, the company has been providing travelers with reliable services for 25 years.
Some people are sure about Viator’s legitimacy. This article examines Viator’s services, customer reviews and other criteria. After research, it can be concluded that Viator is a trustworthy business that aims to make customers’ trips enjoyable and stress-free.
Is Viator legit?
When contemplating whether to book a tour, excursion, or trip through Viator, think of the pros and cons.
Viator offers a broad selection of activities and attractions in many different places. Plus, their customer service is highly lauded, with a 4.3/5 rating on Trustpilot. Tours are guided by local experts well-versed in the region.
Yet, sometimes prices through Viator are more than tour operators directly. Moreover, some customers have reported slow response times and rude customer service staff.
Weigh the positives and negatives before booking. Most people report positive experiences with Viator, making it a great choice for travelers seeking fun around the world!
FAQs about: Is Viator Legit
Q: Is Viator a legitimate travel company?
A: Yes, Viator is a legitimate travel company, backed by TripAdvisor. Viator offers over 175,000 activities in more than 2,000 cities worldwide, and has been in business since 1995.
Q: What types of activities does Viator offer?
A: Viator offers a variety of activities and experiences, such as sightseeing tours, day trips, multi-day tours, attractions, activities, and more.
Q: Does Viator offer discounts?
A: Yes, Viator offers discounts and promotions on select activities. You can find the latest deals and discounts on the Viator website.